Brilliant Solutions

Express Payment Requests are showing error messages but please ignore these as the requests are being received. The error relates to the email confirmation only. 

The company will be closing early on Tuesday 16th September at 2pm for all staff training across all departments. We will be open as usual on Wednesday 17th September. We apologise for any inconvenience this causes. 

The deadline for express requests on the 16th September will be 1 PM.

 

In honour of Her Majesty Queen Elizabeth II our offices will be closed on Monday 19th September while our staff pay their respects.

The office will re-open at 9am on Tuesday 20th September.

Santander Update

View here for Santander’s latest announcements.   Please remember that you can access Santander products, including semi-exclusive mortgages, through our direct to lender mortgage club which pays on completion.  Contact us for more information.  Visit Santander for Intermediaries website

More product transfer improvements – 
you asked, we’ve delivered

We’ve listened to your feedback and from Thursday 4 September, you’ll be able to view all your client’s mortgage details, at any time, including those that aren’t currently eligible for transfer.  

You’ll also be able to see the product end date for each of your client’s loan parts. Just log on in the usual way, Introducer Internet > Online mortgage transfer service > Start a transfer.

Further information

We’ve updated our ‘View mortgage details or submit a product transfer’ guide to reflect these improvements.

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