Brilliant Solutions

The office will be closed from 5pm today for staff training, open as normal tomorrow. 

Our office will be closed from 5pm Thursday, 20th October to 9am Friday, 21st October.
If you have any cases or enquiries that this may affect, please contact our team today. We apologise for any inconvenience.

We are currently experiencing some technical issues that are affecting our telephone lines and internet connection.

We hope to resolve this asap. Apologies for the inconvenience.


In honour of Her Majesty Queen Elizabeth II our offices will be closed on Monday 19th September while our staff pay their respects.

The office will re-open at 9am on Tuesday 20th September.

Home » Equity Release » Partners

Brilliant in Partnership with


Established as a mutual Friendly Society over 45 years ago, OneFamily is a member-owned financial services company with over 2m customers; entrusted with looking after over £7.3bn worth of family money*. Their range of award winning products include Lifetime Mortgages, Junior ISAs, Lifetime ISAs and Over 50s Guaranteed Whole of Life Cover.

*Figures correct as of  31 December 2021.

Please note, all of our product, placement, relationship and service support is available for cases with OneFamily. As the lender pays the broker directly (a common setup with Equity Release) we are unable to pay on completion but our team are able to help you with any payment queries. Brilliant offers incredible procuration fees with OneFamily, which can be found here.

Why Use OneFamily ?

Their products are clear, flexible and customer focused, with their Equity Release products backed by common sense underwriting.

You get direct access to their underwriters who make the decisions on the cases you submit, which can help make all the difference.

They're a mutual Friendly Society, meaning they're owned by their members. So any profits are reinvested for the benefit of them... and not shareholders.

Benefits of using OneFamily:

All their Equity Release products benefit from fixed ERCs, with loan amounts varying from £20k up to £1 million.

You can stay one step ahead, with their adviser site offering all the latest news, guides and tools ready for you to use.

Follow OneFamily's Portal Registration Process guide found here. As part of the process, don't forget to add Brilliant to your payment route on the registration setup. You can see how to add Brilliant as a payment route below.

To add Brilliant as a payment route, you'll need to update your 'User Profile' accordingly. OneFamily will be happy to support you with this if required.

All OneFamily contact details can be found here. Remember, we at Brilliant will be happy to help you with any enhanced support requirements too.

Inspiring Better Futures

OneFamily have built this into the heart of everything they do as a company, and believe in running their business the right way for their customers and their communities. Watch their video to find out more:

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