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Why Brilliant?
Information for
Advisers
Better Customer Outcomes
Advisers find mortgages for clients quicker than otherwise possible. These are also better than would be possible without our involvement and the process is smoother for the broker and their client.
Payment Support
We manage payments for many lenders, vastly improving payment times whilst simplifying and standardising the process. We extend short term credit to hundreds of advisers through this function.
Access to Products & Services
Thanks to aggregation, additional service provision and knowledge, we give access to products and services otherwise unavailable . We also offer significant subsidies and support in these areas.
Widen Scope of Advice
You cannot be an expert in each mortgage area for all clients and scenarios. We support advisers outside their core areas of expertise, enabling them to provide a seamless customer service.
Adviser Development
We connect advisers and lenders with communications such as face-to-face events and marketing. This enables advisers to improve their knowledge and develop with an evolving market.
Business Support
Our independence is at the forefront of what we do. This enables us to offer advisers independent support around a variety of issues including recruitment, software, compliance, marketing etc.
Advisers choose Brilliant because we deliver.
Payment Excellence
Daily payment runs ensure you are paid on completion. A unified system gives you all you need by linking proc fees for all lenders and all distribution channels with online statements.
Mortgage Support Where You Need It
Internal experts in each area; you get to speak to a specialist or team dedicated to finding the best solution across all mortgage types and channels.
Your Clients Come First
We charge no packaging fees and low fees wherever we charge. This protects your clients from bias on product or channel and also from high industry fees.
Long Term Relationships
Make our team, your team. We will build a relationship with you over time, forging relationships in a way that works for your unique needs, supporting you where you value it.
Adding Value
Communications that are driven by you. Training and events that really add to your knowledge and understanding.
Partnerships
Access to High St exclusives as well as restricted lenders and products in all areas. We also offer discounts in other areas. See Partners.
Increasing Scope
Don’t turn away any enquiries that sit outside your core area of expertise. You can service these clients with our support.
- No other business focuses on the customer outcome regardless of the distribution channel or mortgage type. The best support we can give you is to help you get the best for your client.
- No other business offers payment on completion across such a wide range of mortgage lenders which includes packaged and direct to lender cases. No other business offers our level of payment excellence.
- No other business is so broker driven. Every broker is different so we adapt our approach for each business.
- No other business offers such a "No Fee" or "Low Fee" service across such a wide product set. Brilliant is better for your clients.
- No other business has such a strong product offering to support advisers and their clients. Brilliant is unique in the depth of its product support.
- No other business is focused on developing brokers across all mortgage types and with a value added event and comms approach.
Does this sound like a business you would like to work with?
Driven by Advisers (Principal Value)
Nothing we do can be achieved without advisers. Clients need advisers to ensure they get the best outcome and it is our main aim to support advisers in this goal, be that directly or indirectly.
Client Outcomes Matter
In all that we do there is a client at the end of it. With a focus on client outcomes, everything else will follow. Broker support, internal support; everything. TCF is at the front of our minds.
One Team
Working as a team is more effective and more fun than working in isolation. By working together we forge stronger relationships and provide a better service. Be confident to speak up and raise issues or opportunities.
Family
We are a family business, trusting each other and operating in an honest, open and mutually supportive manner. We act with integrity and make this the business we want to work in.
Development
We constantly seek to improve and grow the business. We adapt and change as needed to achieve our goal “Helping more brokers support more clients to deliver the best outcomes.”
Success
Everybody is responsible for the success of the company and driving it forward. Everything is everybody’s job. We all stand up and take ownership with confidence.
Information for
Lenders
We help our lender partners by:
Raising awareness and increase volumes via benefit driven sales and marketing
Manage service standards thanks to our helpdesk team and sales team filtering enquiries
We offer our mortgage club as well as packaged submission; whatever drives value for you
Focussing on the hard to reach and fragmented DA sector
Matching your product set with our detailed understanding of our broker base
Delivering the best broker education events in the industry via webinar or face-to-face
Independent feedback on product and service, including product and service developments
Compliance controls and lender support on fraud and compliance issues
Work with you to develop technology in an open and independent manner
Improve quality thanks to our experienced packaging team & give brokers fees free access
- We are not transactional, we profit only through broker relationships that endure and this long term partnership approach means that we really know our brokers. That adds huge value to all of our partners, especially lenders.
- No other business has such a strong product offering to support advisers and their clients. From prime direct to lender mortgage club solutions through to complex commercial mortgage transactions. Brilliant is unique in the depth of its product support.
- No other business offers such a low fee or no fee environment across such a wide product and service set. In particular, no other business offers free packaging services.
- No other business is focused on developing brokers across all mortgage types and with a value added event and comms approach. Our broad product coverage and focus on the broker’s needs ensure our events and comms deliver real value.
- No other specialist business is neutral in terms of their distribution strategy and can be as aligned with your distribution strategy today and tomorrow. Direct to lender, open, restricted, packaged or any combination therein; we can support you.
- Our focus on the DA sector is second to none. This is the sector where lenders need the greatest level of support in all areas.
Does this sound like a business you would like to work with?
Driven by Advisers (Principal Value)
Nothing we do can be achieved without advisers. Clients need advisers to ensure they get the best outcome and it is our main aim to support advisers in this goal, be that directly or indirectly.
Client Outcomes Matter
In all that we do there is a client at the end of it. With a focus on client outcomes, everything else will follow. Broker support, internal support; everything. TCF is at the front of our minds.
One Team
Working as a team is more effective and more fun than working in isolation. By working together we forge stronger relationships and provide a better service. Be confident to speak up and raise issues or opportunities.
Family
We are a family business, trusting each other and operating in an honest, open and mutually supportive manner. We act with integrity and make this the business we want to work in.
Development
We constantly seek to improve and grow the business. We adapt and change as needed to achieve our goal “Helping more brokers support more clients to deliver the best outcomes.”
Success
Everybody is responsible for the success of the company and driving it forward. Everything is everybody’s job. We all stand up and take ownership with confidence.
What do brokers like you think of us?
Find out what sets us apart from our competitors, from the advisers we support:
What do lenders like you, think of us?
No matter what mortgage types you offer, no matter what distribution channel, Brilliant Solutions is already supporting your competitors. Our lender panel page is available for further information on the number of lenders already working with us across all mortgage types and channels.
In addition to the existing agencies, you are welcome to contact any of our lender partners for feedback on our team and our business.
Take the time to view the broker targeted elements of the website such as the benefits in the relevant areas that we offer advisers as well as the case studies and testimonials on our site.
Please view our Meet the Team page for information on appropriate contacts and Contact Us if you are interested in working with us or have further questions. Regulatory information is available at the base of our About Us page in addition to our policies should you wish to evaluate these. We cannot work with each and every lender in the market but if you have a product that adds value in any way, we look forward to talking to you.
Your mortgage support is fantastic. Whoever I speak to, about whatever type of mortgage, gives me genuine support and clearly has real expertise. The team are also a joy to work with!
Everyone at Brilliant is highly informed and across any and all up to the minute product and criteria offerings from the lenders.
Anyone I have spoken to has provided a genuine high level of service and interest in my business which really makes them a “go-to” contact.
In addition to giving advice and support for the packaged panel, the team at Brilliant also provide insight and help for brokers to find solutions with the non-packaged lenders.
Their recent series of webinars hosted in partnership with the various panel lenders have proved to be extremely useful.
Brilliant are a firm that does precisely what it says on the tin!
Brilliant Solutions and their team have been excellent in supporting my business over the past 6 years.
Matthew Arena and Michael Craig have built an amazing team of specialists who have helped my business grow. All of the team are friendly and go the extra mile to help my clients and advisers achieve their goals.
I have found their webinars and workshops over the past year to be very informative, and they were delivered in a professional but informal way.
Michael Craig has brought brokers and lenders together in social Zoom meetings by way of quiz evenings and charity poker events, this has kept broker/lender relationships strong, and in some cases, new relationships have been built off the back of these events.
The icing on the cake is that Brilliant are the only mortgage club I can think of that pay commissions to brokers within 24 hours of completion, and in the majority of cases on the same day! In the initial months of the pandemic, I am sure this certainty over cash flow helped keep some companies afloat.
Well done Matthew, Michael and all of the team at Brilliant; keep up the good work!”
I cannot believe the hard work and perseverance that your team has shown on this case. It has been going on for over 6 months now and your team has been nothing short of outstanding.
The client had a really tricky set of circumstances and was often reluctant to provide all the information that the lender needed.
However, the skill, knowledge and effort of your team, especially Drew Sage has created an awesome client outcome and a very happy broker.
Thanks again,
I wanted to pass on feedback to you, Cushla has been great working my cases. I am really impressed with her persistence, quick replies and information provided. It has not been easy cases and I am grateful for the help and have been super impressed.
Thanks again
This case, is by far one of the most challenging I have faced but I undoubtedly could not have got it done with you being there to help me through it. From the issues with underwriting and then problems with the warranty, you 100% went the extra mile on for the clients to ensure this case got over the line and for this I thank you.
Brilliant Solutions has been a key part of my business since it started in January 2020. The service received from them has been consistently excellent, and more than I have experienced with other clubs in the past. They have helped me develop my mortgage business, given direction with complex cases and always gone more than the extra mile.
I recently had a complex Ltd Co BTL case where company was also trading as well as being an SPV, and additionally it was owned by a holding company, not the directors. For various reasons, we struggled to place even with the usual specialists but Brilliant Solutions spent time helping us find a lender that would do what we needed. They have since seen that case through and we are expecting completion on this business imminently. With Brilliant Solutions’ help, we saved the case, the clients were very happy (not to mention the deal being amazing anyway) and we were glad to be able to place the case.
The team are always accessible, we are building up relationships with their specialists and know that help is just a phonecall away from a club that offers service better than I’ve experienced before.
Brilliant Solutions Mortgage Club are a pleasure to work with. In the time that we have been dealing with Brilliant we have found that they, and in particular Ivan Vizor place as much emphasis on my client and the right solution as they do on ensuring the service they give to us is from the top drawer. As the mortgage industry changes its paramount that we connect with the right partners to help us evolve and Brilliant are an excellent partner to work together with Lord Clarke Ltd.
The people at Brilliant are extremely approachable and work tirelessly to help secure or offer tips on cases where they have previous experience in dealing with similar cases previously. They pay cases very quickly and also provide links for commercial loans/bridging we have also looked at with our clients. They provide an all round solutions for most of our clients requirements. In addition they provide regular CPD sessions with useful webinars involving lenders which has been extremely valuable during the pandemic.
Brilliant are always at the end of the phone with great advice to help get those tricky mortgages over the line.
Brilliant are always my first port of call for any unusual cases, the team take away the time-consuming research that can often be needed and will point me in the direction of the best solution – even if it’s not using them! They have my trust 100% and don’t know what I would do without them!
Brilliant Solutions go the extra mile to find the right lender, the right product and they do it with the right attitude.
I moved my mortgage club to Brilliant Mortgages last year after over 20 years in the industry and can honestly say they are the best club I have ever used.
Use the mortgage club and you will get a personal service that you can rely on. Thanks for your continued support.
Contact our team for more information
Contact us on 01792 277555 and speak to our team.
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