Brilliant Solutions

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Meet the Team

Delivering for our partners and clients can only be achieved through working together as one team. Below are some of the people supporting you at Brilliant Solutions. Get in touch. Click on any Brilliant team member to obtain their contact details.

Senior Management

Matthew Arena

Managing Director
M: 07808 922383

An entrepreneur that enjoys working with brokers and lenders alike.  A big advocate of tech & good consumer advice. 

Matt loves Italian food, sport and comedy.  He tells us he cycles in his spare time…  He has 3 children but Brilliant is his 4th!   

Michael Craig

Sales Director
M: 07912 581123

Our relationship with brokers is second to none thanks to Michael’s dedication.  Only Brilliant will do, giving us an edge when building relationships. He is experienced & focused on creating opportunities. 

When time allows, Michael enjoys his time with his wife & 3 children or watching football, supporting the Mighty Reds (Nottingham Forest).

Lee Parkin

Head of Operations
M: 07920 127247

Previously with HSBC and L&G, Lee joined the Brilliant family in 2016. Lee said “Always learning, this role gives me the opportunity to develop”.

Swansea City FC is a passion for Lee. He is a family man who wants his children to have a role model who is striving to be the best he can be!

Sally Miles

Head of Lending
M: 07983 437629

A mortgage expert focusing on lender relationships and service levels. Sally has worked in mortgages with lenders & intermediaries and in the prime, specialist and commercial areas.

Sally’s spare time is spent at home with family or at the Norfolk coast. She supports her local primary school and is a true chocoholic.

The Sales Team - 01792 277 555

Ivan Vizor

Head of Key Accounts
M: 07725 488839

Ivan is an experienced mortgage professional.  He has spent many years with the business and it’s not only brokers that love working with him, the team here at Brilliant HQ love having him around.  

Ivan has a Brilliant sense of humour and a fantastic understanding of the specialist sector. Don’t mention Man City… 

Chris Howse

Sales Manager
M: 07540 505520

Chris joined Brilliant in 2017 after amassing 14 years experience in Sales. Chris says “I found my calling in mortgages and Brilliant is by far the best home”.

Chris is a keen sports enthusiast, particularly football (Cheltenham Town & Blackburn Rovers). Antigua will always be his go to place, holding many special memories!

Donna McIntosh

Relationship Manager
DDI: 01480 702108

Donna has been in the financial industry since 2002 doing various roles, such as BTL Broker, Office Manager, Life Insurance to the Armed Forces, Office Administrator & A Divisional Coordinator. 

Donna said “Now that I am a Relation Manager I can apply what I have always enjoyed, and that is, building up good relationship with Brokers”. 

In Donna’s spare time she enjoys spending time with her 6 Grandchildren.  She also loves great Action Movies, with a Nice Cognac and a bag of wotsits.

Aslam Babamiya

Telephone Business Development Manager
DDI: 01733 513129

Aslam has done various roles in Finance with the most recent being at Natwest he has also acquired his CeMAP qualification in 2017 and finally hit the career jackpot at Brilliant

Aslam has 4 children, Brummie through ‘n through, loves Spice (surprise surprise only 5 mins walk from the Balti belt) and Dubai is his go-to destination bring on the heat!!


Sales / BDM

We are recruiting for an opportunity to be in our Sales Team here at Brilliant.  Get in touch and find out how we can help you make the most of your skills and drive your career forward. 

The Marketing Team - 01792 277 555

Grazia Caracciolo-Pool

Marketing Manager

Grazia has been Brilliant for years, supporting the Sales & the Board. 

Full of energy & ideas, any marketing has been the perfect place for her creativity to run riot!  Photography is an obsession for Grazia who is also a lover of Ferrari, hats, gadgets & everything Italian!

Jodie Grief

Marketing Manager

Jodie has been in the Financial Industry since the age of 17 and worked with Brilliant Solutions for the majority of those years.

Jodie is a mum to two girls and loves having trips out, and going stockcar racing in her spare time. Also a dab hand at anything crafting.

The Operations Team - 01792 277 555

Darren Pointer

Team Manager

A specialist mortgages man since 2005, moving from admin to placement, then underwriting and now managing the Brilliant team. Darren has always enjoyed specialist mortgages, helping those who believe buying their dream property is unreachable.

Darren enjoys socialising with friends and family, gaming and playing and watching football whenever he can. 

Nicky De-Freitas-Viera

Broker Support Manager

Nicky has previously been in banking for 10 years with Lloyds then TSB.  Nicky has always been motivated by great client outcomes and finds working with brokers on secured loans really rewarding.

Nicky enjoys spending time with his wife and children and loves good food, especially accompanied by a few drinks.

Kieran Barnden

Bridging & Commercial Specialist

Kieran joined Brilliant Solutions in 2018 and has enjoyed his time in Bridging & Commercial ever since.

He is a big football fan and follows his beloved Swansea City.  Kieran likes to relax to some classic Britpop with his 3 chihuahuas. 

Kieran is always there to help and feels there is no job too small and certainly no job too big!

Drew Sage

Bridging & Commercial Specialist

After 20 years in construction Drew joined Brilliant in early 2019.  Drew has always been interested in financial services.  Drew quotes “This role gives me the chance to put my knowledge to a different use in our bridging, development and commercial team”.

Drew enjoys spending time with those around him, Formula 1, golf and reptiles too. 

Ann-Marie Wright

Bridging & Commercial Specialist

Ann joined Brilliant Solutions in 2021 after working in different work sectors ranging from Prisons, Law and Care, but is excited to further her finance knowledge in the world of specialist mortgages in Bridging and Commercial.

Ann spends her free time gaming, spending time with family and looking after all her reptiles. 

Brooke Taylor

Bridging & Commercial Specialist

After graduating with a First-Class Honours Degree in History, Brooke went into the world of finance by working for Leeds Building Society. Brooke is committed to delivering what’s best for clients/brokers and working collaboratively to make things happen.
In her spare time, Brooke loves going to gigs, exploring and travelling with her boyfriend and having cocktails with the girls.

Andrew Cannon

Secured Loans Specialist

Having spent 13 years working in finance, primarily specialising in personal loans, Andrew always had an interest in the Mortgage sector and joined Brilliant in early 2020. Andrew enjoys working with brokers and developing relationships.

Andrew is a true football fan and a long-suffering Newcastle United supporter. He also loves music and playing the guitar.

Katie Hills

Secured Loans Specialist

Katie has been in the 2nd charge industry since 2014 and has always enjoyed helping clients achieve their goals. A happy client outcome is the best feeling. She strongly feels that 2nd charge mortgages are amazing products and really can be the better option for a client, depending on their situation of course.

Katie is from Lincolnshire, having also lived in other places such as Hertfordshire, Dorset, Marbella and was even born in America.

Katie is kept occupied in her spare time with her 3 year old and partner and is partial to a glass (or more) of white.

Rebecca King

Secured Loans Specialist

Beccy has been a second charge advisor for the last 7 and a half years, gaining her CeMAP qualification in April 2016. Beccy likes building relationships with clients and brokers and likes to see things through.

In her spare time, Beccy enjoys spending time with her family and 3 cats and going to the theatre.

Seaneen Parkhouse

Packaging Specialist

Seaneen has worked in the financial industry since 2016 and particularly enjoys the specialist mortgages sector.  Seaneen said it is because it allows her to build relationships with both lenders and brokers and really make a difference.

In her spare time, Seaneen enjoys spending time with her family and her pug, Daisy.  


Cushla McCabe

Packaging Specialist

Cushla has been in finance since 2015 but particularly enjoys her role at Brilliant, as a mortgage specialist.  Cushla said “it allows me to build strong & lasting relationships with colleagues and brokers”.

When not working Cushla is at the gym or spending time with her daughter who is her pride and joy.

Catherine Fay

Broker Support Administrator

Catherine has always worked in a fast paced customer based environment, from admin/customer assistant with Tesco to Customer loyalty in Admiral.  Catherine is enjoying working in the financial sector and is looking forward to building relationships with clients whilst gaining financial knowledge.
In her spare time she enjoys meals out with her two teenage sons and binge watching series with her friends. 

Phoebe Hicks

Broker Support Administrator

Phoebe recently graduated from Swansea University with a degree in Finance. Originally from Birmingham, she fell in love with South Wales and its stunning scenery and has decided to make it her home.
In her spare time, Phoebe loves to spend time outdoors, going out with her friends and watching football.
She is excited to start this new chapter and build long-lasting relationships with colleagues and clients alike. 

Lyndsey Steele

Broker Support Administrator

Lyndsey has worked in financial services since 2001, specialising in mortgages.  Lyndsey has a can-do attitude and will always strive to achieve the very best for brokers and clients alike.
Lyndsey enjoys spending time with her husband and 2 children and loves sports and the outdoors!

Robyn Matthews

Broker Support Administrator

Robyn has recently graduated from university with a postgraduate certificate in property and facilities management. She has recently joined the mortgage industry to make an impact in people’s lives and what better way to make an impact than to help secure someone a place to call home.

One of Robyn’s proudest achievements was climbing Mt Kilimanjaro in Africa to raise money for charity. Robyn loves playing basketball. She is a technology enthusiast and loves shiny new technology and video games.

Rachel Hutson

Broker Support Administrator

Rachel holds a diploma in finance and has experience in a variety of industries as well as overseas. This experience has made her a wealth of knowledge for the Brilliant team.

A very driven individual, she always strives for the best results for her clients and brokers.

Rachel enjoys crafting, cooking and travelling. On weekends you will often find Rachel in the kitchen making some unique foods from her travels.

We're recruiting! TBA

Secured Loans Specialist

We are recruiting for an opportunity to work in our dynamic team here at Brilliant.  Get in touch and find out how we can help you make the most of your skills and drive your career forward. 

We're recruiting! TBA

Bridging & Commercial

We are recruiting for an opportunity to work in our dynamic Team here at Brilliant.  Get in touch and find out how we can help you make the most of your skills and drive your career forward. 

We're recruiting! TBA

Packaging Specialist

We are recruiting for an opportunity to work in our dynamic Team here at Brilliant.  Get in touch and find out how we can help you make the most of your skills and drive your career forward. 

We're recruiting! TBA

Broker Support Administrator

We are recruiting for an opportunity to work in our dynamic team here at Brilliant.  Get in touch and find out how we can help you make the most of your skills and drive your career forward. 

Sam Telford

Broker Support Administrator

Supporting brokers with the most difficult of cases.  Sam has an in-built passion to learn new skills and information and is always looking to improve his knowledge of the market.

Sam challenges himself in his spare time too.  Currently a house renovation, and reading non-fiction books about Science & Mathematics.

Compliance, Finance & HR - 01792 277 555

Andrew Beech

Compliance Manager

Andrew has had a varied career in Financial Services since 2011 including Business Development, Personal Banking, Operations and Mortgages before joining Brilliant in 2019.

Andrew can be found cheering on his beloved McLaren F1 team or doing Van Gogh impressions although his ‘masterpieces’ won’t fetch such a price!

Teg Purssell

Finance Executive

Her main responsibility is processing proc fees, this includes approving express payments. Teg is constantly improving her skills and knowledge.

As an amateur foodie she is always happy hearing new tips and tricks.

Ieuan Harvey

Finance Executive

Ieuan has recently joined the finance team at Brilliant Solutions after graduating from Swansea University where he studied Accounting and Finance. 

Outside work he enjoys keeping active including cycling, climbing and also spending time with friends.

Marie Morgan

Human Resources & General Manager

Marie has worked within the HR environment for the past 8 years. She enjoys supporting people in their roles with anything they may need.

Marie also studies Law at degree level and spends her spare time with her three children and partner. 

We're recruiting! TBA

Finance Executive

We are recruiting for an opportunity to work in our dynamic team here at Brilliant.  Get in touch and find out how we can help you make the most of your skills and drive your career forward. 

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