Brilliant Solutions

Express Payment Requests are showing error messages but please ignore these as the requests are being received. The error relates to the email confirmation only. 

The company will be closing early on Tuesday 16th September at 2pm for all staff training across all departments. We will be open as usual on Wednesday 17th September. We apologise for any inconvenience this causes. 

The deadline for express requests on the 16th September will be 1 PM.

 

In honour of Her Majesty Queen Elizabeth II our offices will be closed on Monday 19th September while our staff pay their respects.

The office will re-open at 9am on Tuesday 20th September.

Barclays Update

Here are the latest updates from Barclays.  These products are available via our direct to lender mortgage club which offers you payment on completion and a lot more besides!

Barclays product change communication

Please be advised we’re increasing rates on a selection of 2yr and 5yr fixed rate products across our Residential and Buy to Let new lending ranges, effective from tomorrow, Thursday 15th September, 2022.

Generate a MIS

  • You need to have a Mortgage Information Sheet (MIS) generated for the loan required on the required rate, dated (at the latest) today – Wednesday 14th September 2022.
  • Note – You can generate a MIS either using our Barclays systems or your preferred sourcing tool.

Select and save the rate

  • You must also ensure you have selected and saved the required product within our application systems today, as it will not be available for selection from tomorrow.

Secure a case booking

  • To successfully submit the application you will require a case booking in our application system and you have until Friday 23rd September to book your case and submit.

Working together

To help ensure we can manage our support levels, could we kindly ask that you do not contact us for updates on submitted applications within 5 days of case submission or outside the service levels that are frequently updated and shown on the homepage of our website.

Reminder – Key product change timings

  • Existing products: Final date for generating a Mortgage Information Sheet (MIS) Wednesday 14th September, 2022
  • Last new lending applications on products detailed as changing: Friday 23rd September, 2022
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