Brilliant Solutions

Express Payment Requests are showing error messages but please ignore these as the requests are being received. The error relates to the email confirmation only. 

The company will be closing early on Tuesday 16th September at 2pm for all staff training across all departments. We will be open as usual on Wednesday 17th September. We apologise for any inconvenience this causes. 

The deadline for express requests on the 16th September will be 1 PM.

 

In honour of Her Majesty Queen Elizabeth II our offices will be closed on Monday 19th September while our staff pay their respects.

The office will re-open at 9am on Tuesday 20th September.

Metro Bank Update

Metro Bank have announced a broker update, available below.  Contact us to see how we help brokers like you across the UK, Alternatively please refer to our Mortgage Lending Criteria Guide and Product Guides.

Announcement

Online Rate Switching

Metro Bank existing customers can benefit by switching up to three months early without incurring an early repayment charge.

If your customer requires an online rate switch, you can do this by logging into the online rate switching portal.

You will be able to switch their rate there and then and the portal will take you through the whole process in just 10 minutes.

Rate switching highlights:

  • Switch up to 3 months early with no ERC
  • Up to 0.3% procuration fee paid
  • Easy to use online portal designed with help of brokers
  • Existing customers benefit from better fees – view Product Guides for full details on our tiered fee structure

Top tip – If your customer finds a mortgage rate they’d like to switch to, you will need to complete the rate switch application 10 working days before the next payment date in order to secure the rate for the following month.

 

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