Brilliant Solutions

Express Payment Requests are showing error messages but please ignore these as the requests are being received. The error relates to the email confirmation only. 

The company will be closing early on Tuesday 16th September at 2pm for all staff training across all departments. We will be open as usual on Wednesday 17th September. We apologise for any inconvenience this causes. 

The deadline for express requests on the 16th September will be 1 PM.

 

In honour of Her Majesty Queen Elizabeth II our offices will be closed on Monday 19th September while our staff pay their respects.

The office will re-open at 9am on Tuesday 20th September.

Pepper Money Update

Here is the latest update from Pepper Money.  You can access Pepper Money products through our direct to lender mortgage club and get the benefits of payment on completion. You can also use our Fees Free Mortgage Packager

Submission Checklist Integration with Nivo

As part of our commitment to improve the speed of processing, we have been working with Nivo to integrate our submission checklist into the case to generate the list of tasks for you.

We believe that this will not only assist you in getting fuller cases over to Pepper, but we believe it will further improve the speed to completion of your cases.

We have created a guide and a video on how to use this new checklist and it will be live on Thursday 13th July.

Click here to access the how to guide 

Click here to access the video 

Nivo will be available to support you on your support channel, if you have any issues with this new checklist, but you can also reach out to your BDM who will be happy to run through this.

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