Brilliant Solutions

The office will be closed from 5pm today for staff training, open as normal tomorrow. 

Our office will be closed from 5pm Thursday, 20th October to 9am Friday, 21st October.
If you have any cases or enquiries that this may affect, please contact our team today. We apologise for any inconvenience.

The Brilliant Loans direct number, 01792 277 277,  is not currently working.

Please Call us via Brilliant Solutions on 01792 277 555, option 3

We hope to resolve this asap. Apologies for the inconvenience.

 

In honour of Her Majesty Queen Elizabeth II our offices will be closed on Monday 19th September while our staff pay their respects.

The office will re-open at 9am on Tuesday 20th September.

Aldermore Product Update

Aldermore announced some product changes.  See below for more information.  For information on their current products and criteria call our team or click here.  REMEMBER, you can access the Aldermore range using our Direct to Lender mortgage club so do contact us for further information.  For any Documents Click here. Calculators Click Here.

Consumer Duty – updated product information sheets

As part of our obligations set out by the FCA under Consumer Duty, we put the needs of our customers first, making sure our products and services are easy to understand, and that they’re accessible for all.

We regularly review our products and services to ensure they continue to offer fair value and have recently updated our product information sheets to ensure you’re in a position to meet your requirements under the Duty too.

Mortgage Product Information Sheets

We’ve updated our information sheet for each of our products. You can click on the links below and download them from our website:

► Standard mortgages
 Standard level 2 mortgage
► Standard level 3 mortgage
► High loan to value mortgages
 Buy to let mortgages

Consumer duty website >>

Consumer Duty Guide

You can download our guide for information on the Consumer Duty Principle and the cross-cutting rules financial firms are expected to follow.

Download here >>

Vulnerable customers webinar

Under the Consumer Duty, firms should act to deliver good outcomes for all customers, including those with vulnerabilities.

We recently hosted a webinar on vulnerable customers, and wanted to share this with you. We had a great speaker panel that included AMI Chief Executive Robert Sinclair and Ben Taylor, Aldermore’s Chief Customer Experience Officer who discussed why it was important when identifying a vulnerable client that this information should then be shared with the lender.

Watch the full webinar below to find out more.

Watch now

More mortgage options for your first time buyer clients 

Taking that first step on the property ladder can be tough. With affordability continuing to be a challenge it might feel like there’s fewer options available.

We’re always looking for new ways to say ‘yes’ to more people, which is why our level 1 and 2 mortgage range is available up to 95% LTV

How we’re making more happen for your clients
  • Up to 95% LTV 
  • Increased maximum LTV limits on new builds – houses 90% and flats 85%
  • 2, 3 and 5 year fixed rates
  • Lending for debt consolidation to 85% LTV 
  • Up to 90% LTV for self-employed customers with 1-year accounts  

Did you know? When you submit a residential owner-occupied DIP, you don’t need to select a product as the system will auto select based on the information you’ve supplied, and this doesn’t generate a hard footprint.

Find out more

Criteria guide

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