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Contact Us

INTERMEDIARIES ONLY.
Members of the public should contact their financial adviser.

Here at Brilliant Solutions our friendly team will be happy to answer any questions about our products and services. Just get in touch the way that’s easiest for you.

You can contact us on [email protected] or complete the form below, and the relevant member of our team will contact you. Please see our Use of Information Policies and our Terms of Business the which are available on our policies page.

01792 277 555

INTERMEDIARIES ONLY

Office Hours:

Monday to Thursday
09:00-17:30

Friday
09:00-17:00

[email protected]

Swansea

Suite A, Second Floor, 11 – 12 Wind Street, Swansea, SA1 1DP

Contact the Sales Team - 01792 277 555

Michael Craig

Sales Director
M: 07912 581123

Our relationship with brokers is second to none thanks to Michael’s dedication. Only Brilliant will do, giving us an edge when building relationships. He is experienced & focused on creating opportunities.

When time allows, Michael enjoys his time with his wife & 3 children or watching football, supporting the Mighty Reds (Nottingham Forest).

Ivan Vizor

Head of Key Accounts
M: 07725 488839

Ivan is an experienced mortgage professional. He has spent many years with the business and it’s not only brokers that love working with him, the team here at Brilliant HQ love having him around.

Ivan has a Brilliant sense of humour and a fantastic understanding of the specialist sector. Don’t mention Man City…

Chris Howse

Sales Manager
M: 07540 505520

Chris joined Brilliant in 2017 after amassing 14 years experience in Sales. Chris says “I found my calling in mortgages and Brilliant is by far the best home”.

Chris is a keen sports enthusiast, particularly football (Cheltenham Town & Blackburn Rovers). Antigua will always be his go to place, holding many special memories!

Donna McIntosh

Relationship Manager
DDI: 01480 702108

Donna has been in the financial industry since 2002 doing various roles, such as BTL Broker, Office Manager, Life Insurance to the Armed Forces, Office Administrator & A Divisional Coordinator.

Donna said “Now that I am a Relation Manager I can apply what I have always enjoyed, and that is, building up good relationship with Brokers”.

In Donna’s spare time she enjoys spending time with her 6 Grandchildren. She also loves great Action Movies, with a Nice Cognac and a bag of wotsits.

Andrew Lumsdaine

Sales Support
DDI: 01480 759747

Andrew has over 15 years of experience in the sales and customer service industry. Andrew enjoys helping people and making sure that the customer’s experience is the best that it can be.

In his spare time, Andrew likes to spend time with his family, he plays pool to a county level and is a massive Liverpool FC fan, but don’t hold that against him!

Donna McIntosh

Relationship Manager
DDI: 01480 702108

Donna has been in the financial industry since 2002 doing various roles, such as BTL Broker, Office Manager, Life Insurance to the Armed Forces, Office Administrator & A Divisional Coordinator.

Donna said “Now that I am a Relation Manager I can apply what I have always enjoyed, and that is, building up good relationship with Brokers”.

In Donna’s spare time she enjoys spending time with her 6 Grandchildren. She also loves great Action Movies, with a Nice Cognac and a bag of wotsits.

Sarah Austin

Martin-Redman

Your mortgage support is fantastic. Whoever I speak to, about whatever type of mortgage, gives me genuine support and clearly has real expertise. The team are also a joy to work with!

Rob Field Cert CII (MP)

Mortgage Adviser

Everyone at Brilliant is highly informed and across any and all up to the minute product and criteria offerings from the lenders.

Anyone I have spoken to has provided a genuine high level of service and interest in my business which really makes them a “go-to” contact.

In addition to giving advice and support for the packaged panel, the team at Brilliant also provide insight and help for brokers to find solutions with the non-packaged lenders.

Their recent series of webinars hosted in partnership with the various panel lenders have proved to be extremely useful.

Brilliant are a firm that does precisely what it says on the tin!

Sam Clark

Director / Adviser | CSC Financial Ltd

Brilliant Solutions and their team have been excellent in supporting my business over the past 6 years.

Matthew Arena and Michael Craig have built an amazing team of specialists who have helped my business grow. All of the team are friendly and go the extra mile to help my clients and advisers achieve their goals.

I have found their webinars and workshops over the past year to be very informative, and they were delivered in a professional but informal way.

Michael Craig has brought brokers and lenders together in social Zoom meetings by way of quiz evenings and charity poker events, this has kept broker/lender relationships strong, and in some cases, new relationships have been built off the back of these events.

The icing on the cake is that Brilliant are the only mortgage club I can think of that pay commissions to brokers within 24 hours of completion, and in the majority of cases on the same day! In the initial months of the pandemic, I am sure this certainty over cash flow helped keep some companies afloat.

Well done Matthew, Michael and all of the team at Brilliant; keep up the good work!”

Stuart Powell

Ocean Mortgages Ltd

I cannot believe the hard work and perseverance that your team has shown on this case. It has been going on for over 6 months now and your team has been nothing short of outstanding.

The client had a really tricky set of circumstances and was often reluctant to provide all the information that the lender needed.

However, the skill, knowledge and effort of your team, especially Drew Sage has created an awesome client outcome and a very happy broker.

Thanks again,

Lynsey McMenemy CeMAP

Director | Hansar Mortgages

I wanted to pass on feedback to you, Cushla has been great working my cases. I am really impressed with her persistence, quick replies and information provided. It has not been easy cases and I am grateful for the help and have been super impressed.

Thanks again

Michael Parsons

Finance Advice Group

This case, is by far one of the most challenging I have faced but I undoubtedly could not have got it done with you being there to help me through it. From the issues with underwriting and then problems with the warranty, you 100% went the extra mile on for the clients to ensure this case got over the line and for this I thank you.

Samuel Gee

Manning Gee Investments

Brilliant Solutions has been a key part of my business since it started in January 2020. The service received from them has been consistently excellent, and more than I have experienced with other clubs in the past. They have helped me develop my mortgage business, given direction with complex cases and always gone more than the extra mile.

I recently had a complex Ltd Co BTL case where company was also trading as well as being an SPV, and additionally it was owned by a holding company, not the directors. For various reasons, we struggled to place even with the usual specialists but Brilliant Solutions spent time helping us find a lender that would do what we needed. They have since seen that case through and we are expecting completion on this business imminently. With Brilliant Solutions’ help, we saved the case, the clients were very happy (not to mention the deal being amazing anyway) and we were glad to be able to place the case.

The team are always accessible, we are building up relationships with their specialists and know that help is just a phonecall away from a club that offers service better than I’ve experienced before.

Rakesh Chandarana

Lord Clarke Ltd

Brilliant Solutions Mortgage Club are a pleasure to work with. In the time that we have been dealing with Brilliant we have found that they, and in particular Ivan Vizor place as much emphasis on my client and the right solution as they do on ensuring the service they give to us is from the top drawer. As the mortgage industry changes its paramount that we connect with the right partners to help us evolve and Brilliant are an excellent partner to work together with Lord Clarke Ltd.

Mark Carvell

James & James Financial Advisers Limited

The people at Brilliant are extremely approachable and work tirelessly to help secure or offer tips on cases where they have previous experience in dealing with similar cases previously. They pay cases very quickly and also provide links for commercial loans/bridging we have also looked at with our clients. They provide an all round solutions for most of our clients requirements. In addition they provide regular CPD sessions with useful webinars involving lenders which has been extremely valuable during the pandemic.

Bob Carvell

James & James Financial Advisers Limited

Brilliant are always at the end of the phone with great advice to help get those tricky mortgages over the line.

Astra Williams

Brilliant are always my first port of call for any unusual cases, the team take away the time-consuming research that can often be needed and will point me in the direction of the best solution – even if it’s not using them! They have my trust 100% and don’t know what I would do without them!

South East Mortgage Solutions Ltd

I wish to note a huge thanks to Brilliant Solutions and their team. Working from only last year with Andrew Lumsdaine my BDM since my integration from my previous route, I can say that in the last 26 years of working in the financial mortgage industry that Andrew Lumsdaine has walked me through step by step with my start with Brilliant Solutions, and I can certainly say that since last year the way that he has been able to show me that there are mortgage clubs that can offer full support and honestly prove that they can complete on transactions exactly on the time that is stated. This support from Brilliant Solutions has made a massive impact on my business and has given me the encouragement to be able to move ahead in what we are all dealing with in the difficult financial times.

Andrew Lumsdaine has also introduced me to the relevant team to support payments of proc fees on time and the commission team is superb ! I only wish I had worked with them much sooner ! to all of you brokers out there if you are not with Brilliant Solutions then you should be, I have succeeded on 100% of cases, and to have them with you offering this level of support and accuracy and proven efficiency that I have ever seen in over 10 years at least ! This is the support that all brokers need on board !

Thank you all so much for your hard work and I am a very happy broker to be alongside with you.

Christina Melville. Financial Director.

Helen Clark

Heartstone Ltd

Brilliant Solutions go the extra mile to find the right lender, the right product and they do it with the right attitude.

Wayne Wells PLS

Financial Services Ltd

I moved my mortgage club to Brilliant Mortgages last year after over 20 years in the industry and can honestly say they are the best club I have ever used.

Alun Griffiths

Griffiths & Griffiths

Use the mortgage club and you will get a personal service that you can rely on. Thanks for your continued support.

Contact Us

INTERMEDIARIES ONLY.Members of the public should contact their financial adviser.

Here at Brilliant Solutions our friendly team will be happy to answer any questions about our products and services. Just get in touch the way that’s easiest for you.

01792 277 555

[email protected]

Swansea

Suite A, Second Floor, 11 – 12 Wind Street, Swansea, SA1 1DP

Contact the Sales Team - 01792 277 555

Michael Craig

Sales Director M: 07912 581123

Ivan Vizor

Head of Key AccountsM: 07725 488839

Chris Howse

Sales Manager M: 07540 505520

Donna McIntosh

Relationship ManagerDDI: 01480 702108

Andrew Lumsdaine

Sales SupportDDI: 01480 759747

Donna McIntosh

Relationship ManagerDDI: 01480 702108

LINKS

INTERMEDIARIES ONLY.
Members of the public should contact their financial adviser.

Sales Director
M: 07912 581123

Head of Key Accounts
M: 07725 488839

Sales Manager
M: 07540 505520

Relationship Manager
DDI: 01480 702108

Sales Support
DDI: 01480 759747

Relationship Manager
DDI: 01480 702108