Brilliant Solutions

The office will be closed from 5pm today for staff training, open as normal tomorrow. 

Our office will be closed from 5pm Thursday, 20th October to 9am Friday, 21st October.
If you have any cases or enquiries that this may affect, please contact our team today. We apologise for any inconvenience.

We are currently experiencing some technical issues that are affecting our telephone lines and internet connection.

We hope to resolve this asap. Apologies for the inconvenience.

 

In honour of Her Majesty Queen Elizabeth II our offices will be closed on Monday 19th September while our staff pay their respects.

The office will re-open at 9am on Tuesday 20th September.

Aldermore Product Update

Aldermore announced some product changes.  See below for more information.  For information on their current products and criteria call our team or click here.  REMEMBER, you can access the Aldermore range using our Direct to Lender mortgage club so do contact us for further information.  For any Documents Click here. Calculators Click Here.

Mortgage Charter – update from Aldermore

Aldermore is offering support under the Mortgage Charter to our residential owner occupied mortgage customers who are worried about their mortgage payments.

The Mortgage Charter was introduced by the Government in June 2023 and mortgage lenders have agreed to these new commitments to provide support for borrowers during this difficult time.

This support is available for people who are worried about their mortgage payments due to recent increase in mortgage rates and the cost of living crisis.

Existing customers can apply to temporarily switch to interest only for 6 months, or extend the term of their mortgage, to help them get their finances back on track. Customers who are eligible also have the option to switch to a new mortgage rate, without any new affordability checks.

Who can apply for support?
  • Anyone worried about their mortgage repayments can contact their lender for help and guidance, without any impact on their credit file
  • Support is available for customers who are up-to-date with payments
  • Option to switch to a new mortgage deal at the end of their existing fixed rate deal without another affordability check

Mortgage Charter Website>>

Support for your clients

If you have an Aldermore client who’s looking for support, please ask them to visit our Mortgage Charter website for the latest information. 

If they are eligible to switch to a new rate with us, you can visit our product switch portal to apply.

For customers who require more long term support, please encourage them to get in touch with us as soon as possible. They can also visit our money worries page for further support.

Product Switch>>

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