Here are the latest updates from Barclays. These products are available via our direct to lender mortgage club which offers you payment on completion and a lot more besides!
Mortgage Product Changes
Following a further review of our range, we are pleased to confirm we are reducing rates on a selection of products across our Residential and Buy to Let new lending and Reward ranges, effective from tomorrow, Tuesday 15th August.
Key high LTV existing residential customer product change highlights
- 2 year Fixed £0 product fee, 85% LTV, Min loan £5k, Max loan £2m will be reducing from 6.96% to 6.66% – available for Product Transfers and Further Advances
- 2 year Fixed £0 product fee, over 85% LTV, Min loan £5k, Max loan £2m will be reducing from 7.03% to 6.73% – available for Product Transfers
- 5 year Reward Fixed £0 product fee, over 85% LTV, Min loan £5k, Max loan £2m will be reducing from 7.03% to 6.73% – available for Product Transfers
For more information, full details of all product changes can be found within our rate overview guide and you can access the full range of Barclays mortgage products, effective from tomorrow, within our updated Intermediary and Reward rate sheets.
Product withdrawal timings
To qualify for a product, a MIS needs to have been generated, on or before the date of withdrawal (Monday 14th August) either using our Barclays systems or your preferred sourcing tool and must be submitted prior to the last application date – Tuesday 15th August for Product Transfers and Wednesday 23rd August for new lending applications.
Please be advised that upon withdrawal, the products will be removed from the dropdown options within our application services. Therefore, for new lending applications you will need to ensure the product has been selected and saved in the application today (you then have until Wednesday 23rd August to secure a case booking and submit).
Important Barclays Service Improvement
We are fully committed to improving your experience of doing business with us.
Earlier this year we announced the expansion of our LiveChat Intermediary Mortgage Experts’ team within our Liverpool, Sunderland and Glasgow sites and in June we introduced the option of referring brokers directly to Underwriters for new and complex cases that cannot be resolved through our mortgage team alone.
Next up – Amending an existing application – pre contract mortgage changes (PCVs)
We are now pleased to share with you a further development with both our LiveChat and telephone support teams now able to make amendments to submitted applications.
We will still need you to upload a Mortgage Application Change Form but if this needs to be actioned urgently, please connect with us and we’ll make the changes there and then.
We are able to complete most changes, including amending commitments, employment type and income, purchase price and loan amount/ deposit, product selection, and more.
Changes to personal details will need to be reviewed by our KYC team, but we can help move this on if it is urgent.
Please remember a change can only be performed if a Mortgage Application Change Form is on file and fully completed. We may also need supporting documents in order to complete the PCV.
Where to go for help.
You can access our LiveChat service from the Intermediary hub. Please use this for:
- Case updates – including signing off basic income documents
- Urgent PCV changes
- Assistance in submitting a new application and using our online systems
- New business, product, and policy enquiries – where a call back from an underwriter can be arranged if the enquiry is complex.
You can call our support team on 0345 073 3330*. Please use this for
- Urgent PCV changes
- Assistance in submitting a new application and using our online systems
- New business, product and policy enquiries – where we can transfer you to an underwriter if the enquiry is complex.
Looking ahead
We hope you are feeling a positive impact because of the changes introduced this year.
Your feedback would indicate this as you rated our Live Chat service 4.7 stars out of 5 last month. Please continue to leave us your feedback to enhance our service further.
We are determined to bring you on this journey of improvement with us and are committed to keeping you informed every step of the way.