Brilliant Solutions

The office will be closed from 5pm today for staff training, open as normal tomorrow. 

Our office will be closed from 5pm Thursday, 20th October to 9am Friday, 21st October.
If you have any cases or enquiries that this may affect, please contact our team today. We apologise for any inconvenience.

We are currently experiencing some technical issues that are affecting our telephone lines and internet connection.

We hope to resolve this asap. Apologies for the inconvenience.

 

In honour of Her Majesty Queen Elizabeth II our offices will be closed on Monday 19th September while our staff pay their respects.

The office will re-open at 9am on Tuesday 20th September.

Bluestone Update

Returning with an updated product range…

Great news, we’re launching a revised product range and will be open for new business again from Thursday, 6th of October 2022.

What will happen to existing applications?

As a result of the volatile market condition, we have undertaken a review of our product pricing. We’re delighted to release an updated product range for new applications. All applications that have not already received a full mortgage offer will need to be moved to our latest product range.

  • All applications that have been reviewed by an underwriter, but have not received a mortgage offer, will automatically be moved to these new interest rates by our team
  • We will contact you to confirm how this impacts your existing applications and verify if your customers would still like to proceed

How will the updated application process affect your new case?

  • A mortgage product rate will be secured once we have a fully packaged application
  • A valuation fee will be taken once the application has been submitted to speed up the overall processing time

Moving forward, what will happen if you want to amend an existing application?

  • We are unable to accept any mortgage offer extension requests. Please note, our offer validity period is 4 months for standard & 6 months for new build cases
  • If there is any significant change to an application, i.e. change of property or change of financials etc., a new application will be required with a product selected from the range available at that time

Please be aware that we cannot give SLAs on new applications until we have processed the current pipeline.

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