Our service levels are fantastic right now and we’ve made some criteria changes!
This is just a reminder to let you know we’ve expanded our Payday loans product range to the whole of the market to provide further support to a growing number of complex credit customers.
We’ll now accept applications from clients who have recently taken a payday loan, providing it has been cleared on completion.
We pride ourselves on our transparency and communication with our broker community; we are constantly looking at ways to provide you with better services.
- Fully packaged applications assessed within 24 hours
- Applications are underwritten within 48 hours, including further information assessments
- 95% of calls were answered within 30 seconds
You can check our product guide.