Brilliant Solutions

Express Payment Requests are showing error messages but please ignore these as the requests are being received. The error relates to the email confirmation only. 

The company will be closing early on Tuesday 16th September at 2pm for all staff training across all departments. We will be open as usual on Wednesday 17th September. We apologise for any inconvenience this causes. 

The deadline for express requests on the 16th September will be 1 PM.

 

In honour of Her Majesty Queen Elizabeth II our offices will be closed on Monday 19th September while our staff pay their respects.

The office will re-open at 9am on Tuesday 20th September.

Coventry Update

Coventry have announced an intermediary update which is available below.  Coventry and Godiva products are available through our direct to lender mortgage club so contact our team to find out how we can help you and our business with our mortgage support. 

Our new business range will be closing today at 8pm

As you may know, we’ve been running a disrupted service this week. With increased application volumes ahead of a widely anticipated change to base rate today this has impacted our service levels. Therefore, we have taken the difficult decision to close new business products so that we can fulfil and prioritise existing applications. We will be closing all new business products at 8pm today.

Of course, this won’t affect any applications that you currently have in progress with us. We will continue to have Product Transfer and Further Advance products available.

We are sorry that we are only able to give 1 day’s notice due to these unique circumstances.

We are working hard to manage our back log and complete all the existing applications as soon as we can and will return with new business products next week.

Remember, an AIP does not secure a closing product. If an AIP refers, we are unable to review it before the product is closed.

So, if your AIP does refer, you should copy the case and click through to full mortgage application to secure the product. Applications received after 8pm Thursday 4th August will not be accepted.

Visit our website for more information on our Lending policy.

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