Brilliant Solutions

Our usual emails are not working due to the Global Microsoft Issue.  Our software platforms are all functional but please call in to talk through updating your case and sending us information.   Do not email.  The notifications from our CRMs do not work at the moment so do call us.  If email is essential, we have two backup email addresses which are fully functional.  [email protected] and [email protected] This will keep disruption to a minimum.  If you have emailed us since close of business on Thursday, we will not have received that email, again, please call us on 01792 277 555.   

Express Request Deadline: 1pm on Tuesday 15th September

The company will be closing at early on Tuesday 15th September at 2pm for all staff training across all departments. We will be open as usual on Wednesday 16th September. We apologise for any inconvenience this causes. 

 

In honour of Her Majesty Queen Elizabeth II our offices will be closed on Monday 19th September while our staff pay their respects.

The office will re-open at 9am on Tuesday 20th September.

Foundation Update

Foundation Home Loans has updated its range across the direct to lender and packaged range.  Brilliant Solutions offers fees free packaging across the range as well as direct to lender access with payment on completion. 

By your side leading up to the stamp duty deadline

We know that you are working hard to get as many of your clients’ cases as possible to complete before the stamp duty deadline, so we have simplified many of our processes recently.

In the last few weeks we have:

  • Removed the need for the limited company funding declaration
  • Removed the automatic request for bank statements on owner-occupied cases
  • Allocated new business team support to process pre-offer mortgages through the pipeline more quickly
  • Enabled underwriters to focus on applications with all requirements met, getting more to offer at first touch.

We are pleased to advise that these tweaks mean that we have been able to double our average daily rate of offers, while continuing to accept new business as normal at competitive rates.

Of course, we are unable to guarantee that cases will complete before the end of March next year, but we will be doing all we can to move your applications forward as quickly as possible.

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