Brilliant Solutions

The office will be closed from 5pm today for staff training, open as normal tomorrow. 

Our office will be closed from 5pm Thursday, 20th October to 9am Friday, 21st October.
If you have any cases or enquiries that this may affect, please contact our team today. We apologise for any inconvenience.

We are currently experiencing some technical issues that are affecting our telephone lines and internet connection.

We hope to resolve this asap. Apologies for the inconvenience.

 

In honour of Her Majesty Queen Elizabeth II our offices will be closed on Monday 19th September while our staff pay their respects.

The office will re-open at 9am on Tuesday 20th September.

Hodge Update

Here is the latest update from the Hodge Bank.  You can access their full product set, including equity release via our mortgage club as well as some packaged mortgage options too. 

Latest Announcement from Hodge Bank

We’re back! Hodge is open to new business from 9am Monday 4th July

I’m delighted to tell you that from 9am on Monday 4th July our residential mortgage range will be back in action and open to new business. 

Removing our residential mortgage and Holiday Let range was always going to be a difficult choice, but with record business volumes severely impacting our service levels, we knew it was the right choice for our broker community, your customers and our team.

The last two weeks have enabled our dedicated team of underwriters to work through the pipeline, ensuring our service levels are back where they belong.

We are incredibly grateful to you for all your continued support and understanding.

As a lender, we put personal service at the forefront, and as business development director, it’s something I’m incredibly proud of and spend a lot of time talking to brokers about. This commitment to service is what helped us make the difficult decision to take a break from new business.

Here’s what you can expect from our return: 

  • SLAs for DIPs – 48 hours
  • SLAs for documents – 48 hours
  • SLAs for fully packaged applications – 48 hours

Thank you for your patience, please get in touch with any queries or concerns you have. We look forward to being there for you and your clients in the moments that matter most.

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