Home » Meet the Team
Meet the Team
Management
Matthew Arena
Group Managing Director
M: 07808 922383
An entrepreneur that enjoys working with brokers and lenders alike. A big advocate of tech & good consumer advice.
Matt loves Italian food, sport and comedy. He tells us he cycles in his spare time… He has 3 children but Brilliant is his 4th!
Michael Craig
Managing Director
M: 07912 581123
Our relationship with brokers is second to none thanks to Michael’s dedication. Only Brilliant will do, giving us an edge when building relationships. He is experienced & focused on creating opportunities.
When time allows, Michael enjoys his time with his wife & 3 children or watching football, supporting the Mighty Reds (Nottingham Forest).
Sally Miles
Director of Lending
M: 07983 437629
A mortgage expert focusing on lender relationships and service levels. Sally has worked in mortgages with lenders & intermediaries and in the prime, specialist and commercial areas.
Sally’s spare time is spent at home with family or at the Norfolk coast. She supports her local primary school and is a true chocoholic.
Sonny Gosai
Bridging and Commercial Director
M: 07930 931733
Management
Matthew Arena
Group Managing Director
M: 07808 922383
An entrepreneur that enjoys working with brokers and lenders alike. A big advocate of tech & good consumer advice.
Matt loves Italian food, sport and comedy. He tells us he cycles in his spare time… He has 3 children but Brilliant is his 4th!
Michael Craig
Managing Director
M: 07912 581123
Our relationship with brokers is second to none thanks to Michael’s dedication. Only Brilliant will do, giving us an edge when building relationships. He is experienced & focused on creating opportunities.
When time allows, Michael enjoys his time with his wife & 3 children or watching football, supporting the Mighty Reds (Nottingham Forest).
Sally Miles
Director of Lending
M: 07983 437629
A mortgage expert focusing on lender relationships and service levels. Sally has worked in mortgages with lenders & intermediaries and in the prime, specialist and commercial areas.
Sally’s spare time is spent at home with family or at the Norfolk coast. She supports her local primary school and is a true chocoholic.
Sonny Gosai
Bridging and Commercial Director
M: 07930 931733
Andy Ingham
Director of Mortgages
M: 01792 439710
Andy has nearly 30 years of experience in finance, starting as a Financial Adviser and later specialising in Equity Release and Protection. In 2004, he joined the RBS group to help launch First Active Mortgages. He has held roles in Mortgages and Banking, including Head of Direct Brands, Local Director, and Senior Corporate Account Manager. Andy has also worked as a Financial Services Director and Sales Director for other brokerages before joining Brilliant Group.
Outside of work, Andy enjoys spending time with his family, including his wife, two grown up daughters, and their Lab, Lottie. He also plays golf, though not as often as he’d like.
The Sales Team - 01792 277 555
Ivan Vizor
Head of Key Accounts
M: 07725 488839
Ivan is an experienced mortgage professional. He has spent many years with the business and it’s not only brokers that love working with him, the team here at Brilliant HQ love having him around.
Ivan has a Brilliant sense of humour and a fantastic understanding of the specialist sector. Don’t mention Man City…
Donna McIntosh
Relationship Manager
DDI: 01480 702108
Donna has been in the financial industry since 2002 doing various roles, such as BTL Broker, Office Manager, Life Insurance to the Armed Forces, Office Administrator & A Divisional Coordinator.
Donna said “Now that I am a Relation Manager I can apply what I have always enjoyed, and that is, building up good relationship with Brokers”.
In Donna’s spare time she enjoys spending time with her 9 Grandchildren. She also loves great Action Movies, with a Nice Cognac.
Andrew Lumsdaine
Sales Support
Andrew has over 15 years of experience in the sales and customer service industry. Andrew enjoys helping people and making sure that the customer’s experience is the best that it can be.
In his spare time, Andrew likes to spend time with his family, he plays pool to a county level and is a massive Liverpool FC fan, but don’t hold that against him!
The Operations Team - 01792 277 555
Rebecca Bates
Head of Secured Loans
Katie Hills
Secured Loans Specialist
Lyndsey Steele
Secured Loans Specialist
Jodie Grief
Secured Loans Specialist
Jodie has been in the Financial Industry since the age of 17 and worked with Brilliant Solutions for the majority of those years.
Jodie is a mum to two girls and loves having trips out, and going stockcar racing in her spare time. Also a dab hand at anything crafting.
Sara Matthews
Secured Loans Specialist
Seaneen Jones
Mortgage Specialist Team Leader
Seaneen has worked in the financial industry since 2016 and particularly enjoys the specialist mortgages sector. Seaneen said it is because it allows her to build relationships with both lenders and brokers and really make a difference.
In her spare time, Seaneen enjoys spending time with her family.
BMA AWARDS 2021 – ADMINISTRATOR WINNER
Robyn Matthews
Senior Underwriting Specialist
Robyn graduated from University with a post-graduate certificate in property and facilities management hoping to join the property industry. She has joined the mortgage industry to make an impact in people’s lives and what better way to make an impact than to help secure someone a place to call home.
One of Robyn’s proudest achievements was climbing Mt Kilimanjaro in Africa to raise money for charity. Robyn enjoys playing Basketball, video games and spending time with her 2 children.
BMA AWARDS 2024 – ADMINISTRATOR NOMMINEE
Daisy Thomas
Specialist Mortgage Underwriter
Ashley Bradley
Specialist Mortgage Underwriter
I’m Ash, I’m originally from south Wales but have spent the last few years working for the Financial Ombudsman Service in London and Birmingham.
I love spending my free time learning new hobbies. At the moment I’m teaching myself how to play chess whilst also learning Spanish. I’m a huge Swansea city fan and attend matches whenever I can.
Kieran Barnden
Bridging & Commercial Team Leader
Kieran joined Brilliant Solutions in 2018 and has enjoyed his time in Bridging & Commercial ever since.
He is a big football fan and follows his beloved Swansea City. Kieran enjoys cooking to relax whilst listening to some classic Britpop. He loves nothing more than his 2 kids which are his biggest achievement.
Kieran is always there to help and feels there is no job too small and certainly no job too big!
Nicky
De Freitas Vieira
Bridging & Commercial Specialist
Nicky has previously been in banking for 10 years with Lloyds then TSB. Nicky has always been motivated by great client outcomes and finds working with brokers on secured loans really rewarding.
Nicky enjoys spending time with his partner and children and loves good food, especially accompanied by a few drinks.
Megan Davies
Bridging & Commercial Specialist
Brought up in Swansea with a degree in Sculpture and a nearly decade-long career in the hospitality industry. Megan enjoys developing relationships, helping people meet their goals, and strives to achieve the best possible outcome for any client.
Megan is a contemporary Welsh artist, working on paintings in her spare time. The Welsh coast and its landscapes inspire her day-to-day life.
Oliver Hart
Trainee Bridging & Commercial Case Manager
We're recruiting!
Case Manager
Are you a driven professional looking to grow your career in the specialist lending market? 🤔
Join our Bridging and Commercial department as a Case Manager and be part of a fast-paced, high-growth sector. 🏗️
For more information contact Sonny Gosai at [email protected]
Finance & HR - 01792 277 555
Teg Purssell
Finance Manager
Her main responsibility is processing proc fees, this includes approving express payments. Teg is constantly improving her skills and knowledge.
As an amateur foodie she is always happy hearing new tips and tricks.
Natasha Courtney
Finance Executive
The Marketing Team - 01792 277 555
Grazia Caracciolo-Pool
Marketing Manager
Grazia has been Brilliant for years, supporting the Sales & the Board.
Full of energy & ideas, any marketing has been the perfect place for her creativity to run riot! Photography is an obsession for Grazia who is also a lover of Ferrari, hats, gadgets & everything Italian!
Beth Ody
Marketing Assistant
Sam Telford
Broker Support Administrator
Supporting brokers with the most difficult of cases. Sam has an in-built passion to learn new skills and information and is always looking to improve his knowledge of the market.
Sam challenges himself in his spare time too. Currently a house renovation, and reading non-fiction books about Science & Mathematics.




