Brilliant Solutions

The office will be closed from 5 pm today for staff training.

We will be open as normal on Monday 22nd July at 9 am. 

We apologise for any inconvenience.

Our office will be closed from 5pm Thursday, 20th October to 9am Friday, 21st October.
If you have any cases or enquiries that this may affect, please contact our team today. We apologise for any inconvenience.

The Brilliant Loans direct number, 01792 277 277,  is not currently working.

Please Call us via Brilliant Solutions on 01792 277 555, option 3

We hope to resolve this asap. Apologies for the inconvenience.


In honour of Her Majesty Queen Elizabeth II our offices will be closed on Monday 19th September while our staff pay their respects.

The office will re-open at 9am on Tuesday 20th September.

Home » Info » Partners

Brilliant in Partnership with

Paymentshield is one of the UK’s leading insurance providers, enabling financial advisers, to offer quality insurance to their customers.  

Through its Adviser Hub platform, Paymentshield makes general insurance (GI) easy and seamless. Paymentshield offers a range of quality insurance and protection products for homeowners, tenants and landlords.   

Based in Southport in the North West of England, Paymentshield has more than 30 years’ experience and employs more than 250 people across the United Kingdom. 

Why should you always offer GI?

GI helps to maximise positive customer outcomes  

Home Insurance is an essential part of buying a home and is often required to be in place by the point of exchange if the purchase is being funded by a mortgage. In addition, when clients are refinancing, it provides a checkpoint to verify that their circumstances haven’t changed which could mean a change in their insurance requirements. 

Many clients will not have extensive knowledge and understanding of insurance and therefore would benefit from advice. Without advice your client may be left to source insurance themselves and could end up buying a policy that isn’t appropriate for their needs.

GI can strengthen your customer relationships  

Offering your clients a fully protected home with a range of financial protection arranged through your business can help to enhance customer loyalty in the longer term. GI also offers the opportunity to contact your client on an annual basis to check on their needs in a way that other financial products may not.  

GI can create a valuable income stream for your business 

Regularly selling GI enables you to create a renewable income stream which you can continue to grow over time. This steady income can then be relied upon, particularly during periods where the housing market might be slowing down and creating a gap in mortgage income.  

Why choose Paymentshield?

Access to our unique Adviser Hub, to view your personalised dashboards to keep on top of your GI business.

Access to a panel of some of the UK’s best-known insurers such as AXA, LV Broker, UK General, RSA and Covea.

New and updated online customer area giving your clients access to all their Paymentshield policy documents in one place and the ability to easily renew online.

GI Academy, our online learning hub, open to anyone filled with modules to help you feel more confident when it comes to discussing GI with their clients.

A dedicated team of over 20 BDMs to share their knowledge and expertise with you.

A website packed with tools and resources, including the option to add your logo and contact details to a range of promotional materials.

All Home Insurance quotes are valid for 180 days.

How can Paymentshield support your customers for Insurance?

5 Star Defaqto rated insurance for your clients’ buildings or contents, or a combination of both, we can help you protect their home, inside and out, big or small, with a range of options that let your client decide how and what they pay for. 

Paymentshield Landlord’s Insurance is not only 5 Star Defaqto rated, but it gives your clients a comprehensive range of features and benefits. We also offer a range of optional extras allowing them to tailor the insurance to meet their needs.

We understand the importance of receiving rental payments in full and on-time. Whether your clients are private landlords looking to protect their rental income or a letting agent looking to provide extra support to their clients, we’ve got you covered.

Tenant’s Contents Insurance is designed to meet and protect the needs of those living in rented accommodation. 

What our customers say about us...

Broker Testimonial ~ A

“Great customer service. My query was dealt with efficiently & promptly.”

Broker Testimonial ~ B

“The adviser was very knowledgeable, provided me with all the information I needed and detailed everything else that was available to me. Exceptional service.”

Broker Testimonial ~ C

“Really polite, helpful information provided today, friendly person and not automated which makes a massive difference to the experience of contacting companies. Well done and thank you.

Broker Testimonial ~ D

“Used the web chat function was very impressed. Quick service and completed my requested with no problem at all.”

Useful tools and links

Your personalised dashboard gives you all the information you need to keep on top of your general insurance business and you can produce reports to see how your business is performing.

We've brought together all our expertise on GI and crafted this into handy resource, all available in one place. The modules are aimed at those who want to feel more confident when it comes to discussing GI with their clients.

All of the resources in our toolkit are designed to support your GI sales process.

Discover the reasons you should choose Paymentshield and how we can support you and your business.

Our commission calculator is designed to provide an illustration of what you could expect to earn selling Paymentshield insurance.

Our FAQs include fully searchable information on everything from our products, as well as any tech related questions.

Contact Us

If you have any questions, feel free to reach out to our team who will be on hand to deal with your enquiry. 

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