Find the latest update from Kent Reliance here. To see their full criteria and product information go to their Intermediary site here. Access these product via our direct to lender mortgage club and get the benefits of payment on completion.
How Kent Reliance for Intermediaries are meeting Consumer Duty
On Monday 31 July, the Financial Conduct Authority (FCA) is introducing Consumer Duty which sets higher and clearer standards of customer protection across the financial services industry.
The Duty requires all of us to consider the needs, characteristics and objectives of our customers – including those with vulnerabilities – and how we behave, at every stage of the customer journey.
Kent Reliance for Intermediaries have created a Consumer Duty Hub which outlines the roles and responsibilities expected of us. You’ll also find details about what we’re doing as a business to meet them and provide good outcomes for your customers, as well as
copies of our fair value assessments.