Brilliant Solutions

The office will be closed from 5pm today for staff training, open as normal tomorrow. 

Our office will be closed from 5pm Thursday, 20th October to 9am Friday, 21st October.
If you have any cases or enquiries that this may affect, please contact our team today. We apologise for any inconvenience.

The Brilliant Loans direct number, 01792 277 277,  is not currently working.

Please Call us via Brilliant Solutions on 01792 277 555, option 3

We hope to resolve this asap. Apologies for the inconvenience.


In honour of Her Majesty Queen Elizabeth II our offices will be closed on Monday 19th September while our staff pay their respects.

The office will re-open at 9am on Tuesday 20th September.

MPowered Mortgages Update

See the latest announcement from MPowered Mortgages below.  Note that you can access MPowered Mortgages via the Brilliant Solutions mortgage club. Visit their broker portal/website here.  Criteria guide   Products and Documentation Area

Help reimagine the future of mortgages!

At MPowered Mortgages we’re constantly looking to see what’s working and what needs improving. That’s why we’d love to invite you to join our new Beta Testing Programme where you’ll be able to test early versions of new features on our platform. Your feedback is extremely valuable in shaping your experience, so please be as honest as possible with your feedback, we won’t be offended!

Join the Beta now!  >>

What is Beta testing?

Beta testing is a process where a product is tested by a small group of people (like you) before we release it to all of our users. Having brokers test our new tech in real life means we’re able to identify and fix problems quicker than we would be alone.

What sort of features will I be testing?

Our first round of Beta testing will focus on our upgraded chatbot: CriteriaGPT. Developed by our Data Science team, CriteriaGPT builds on cutting-edge large language models (LLMs), including ChatGPT. We’re excited to have you with us as we continue to lead the way in the adoption of AI in the mortgage space.

Speak like a human, finally.

We know how frustrating support bots can be, rest assured our CriteriaGPT is different, you can type your prompt in the same way you’d speak to a human and receive a more relevant response.

You can even have some fun with it, ask our CriteriaGPT to respond in poetry, rap or Ye Olde English. We’d love to see what you come up with!

Who’s invited to join the Programme?

We’ve selected a handful of brokers to be part of our panel. But if you know someone that may be interested, simply forward this email so they can sign up too.

Where can I find out more information on Beta testing?

We’ve pulled together some frequently asked questions right here.

Got a question? We’re all ears.

Get in touch with our Research team directly for any questions about joining our Beta Testing Programme.

Get in touch >>

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