Brilliant Solutions

Our usual emails are not working due to the Global Microsoft Issue.  Our software platforms are all functional but please call in to talk through updating your case and sending us information.   Do not email.  The notifications from our CRMs do not work at the moment so do call us.  If email is essential, we have two backup email addresses which are fully functional.  [email protected] and [email protected] This will keep disruption to a minimum.  If you have emailed us since close of business on Thursday, we will not have received that email, again, please call us on 01792 277 555.   

Express Request Deadline: 1pm on Tuesday 15th September

The company will be closing at early on Tuesday 15th September at 2pm for all staff training across all departments. We will be open as usual on Wednesday 16th September. We apologise for any inconvenience this causes. 

 

In honour of Her Majesty Queen Elizabeth II our offices will be closed on Monday 19th September while our staff pay their respects.

The office will re-open at 9am on Tuesday 20th September.

Optimum Update

Here is the latest release from Optimum Credit.  Contact our team to discuss any cases.

Optimum Credit Broker Bulletin March 2021. 

From the 16th March 2021 Optimum will no longer reference OBR (Optimum Base Rate) in customer documentation and will start referencing LBR (Lender Base Rate) this rate will be linked to SONIA (Sterling Overnight Index Average).

Attached is the insert that will be sent with all Offers during the transition period

Description:

“Your interest rate is [interest rate] comprised of [margin] above LBR (which is currently [LBR]).  We may vary LBR in accordance with condition 4 of your GMCs, usually to reflect a change in our cost of funding.  Our cost of funding is affected by changes in SONIA, so LBR will usually change when SONIA changes.  We will contact you prior to any change taking effect.”

LIBOR Transition – FURTHER UPDATE

Due to a confluence of issues we are postponing the release that is required to migrate from OBR to LBR. This is now likely to be released w/c 22nd. I will advise on the exact date through the issuing of a further Bulletin.

In addition we will be changing the insert that will be sent with all offers so can I please ask that you delete the previous versions of this Bulletin and await the revised copy.

Apologies for any inconvenience.

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