Brilliant Solutions

The office will be closed from 5pm today for staff training, open as normal tomorrow. 

Our office will be closed from 5pm Thursday, 20th October to 9am Friday, 21st October.
If you have any cases or enquiries that this may affect, please contact our team today. We apologise for any inconvenience.

We are currently experiencing some technical issues that are affecting our telephone lines and internet connection.

We hope to resolve this asap. Apologies for the inconvenience.

 

In honour of Her Majesty Queen Elizabeth II our offices will be closed on Monday 19th September while our staff pay their respects.

The office will re-open at 9am on Tuesday 20th September.

Pepper Money Update

Here is the latest update from Pepper Money.  You can access Pepper Money products through our direct to lender mortgage club and get the benefits of payment on completion. You can also use our Fees Free Mortgage Packager

Submission Checklist Integration with Nivo

As part of our commitment to improve the speed of processing, we have been working with Nivo to integrate our submission checklist into the case to generate the list of tasks for you.

We believe that this will not only assist you in getting fuller cases over to Pepper, but we believe it will further improve the speed to completion of your cases.

We have created a guide and a video on how to use this new checklist and it will be live on Thursday 13th July.

Click here to access the how to guide 

Click here to access the video 

Nivo will be available to support you on your support channel, if you have any issues with this new checklist, but you can also reach out to your BDM who will be happy to run through this.

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