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Product transfer start date policy change
In the current rate environment, we want to give all existing mortgage customers the flexibility to change or cancel their pre-booked deal up to 14 days before their new deal starts. So, we’re updating the ‘switch now’ policy for some customers.
From Tuesday 9 July, if a fixed or short-term tracker rate customer accepts a new deal which is the same or lower, the new deal will start the day after their current deal ends (or the day before the product completion deadline, whichever is first).
There’s no change for existing fixed or short-term tracker customers switching to a higher rate or existing Standard Variable Rate, Follow-on Rate and lifetime tracker customers.
More information
We’re updating the SFI product transfer webpage on Tuesday 9 July.