Brilliant Solutions

The internet is down in our Head Office.  Staff continue to answer the phone and respond to messages but understandably response times and service standards are affected.  Please contact your Relationship Manager directly if you have any urgent issues.  Thank you.

Our office will be closed from 5pm Thursday, 20th October to 9am Friday, 21st October.
If you have any cases or enquiries that this may affect, please contact our team today. We apologise for any inconvenience.

We are currently experiencing some technical issues that are affecting our telephone lines and internet connection.

We hope to resolve this asap. Apologies for the inconvenience.


In honour of Her Majesty Queen Elizabeth II our offices will be closed on Monday 19th September while our staff pay their respects.

The office will re-open at 9am on Tuesday 20th September.

Santander Update

View here for Santander’s latest announcements.   Please remember that you can access Santander products, including semi-exclusive mortgages, through our direct to lender mortgage club which pays on completion.  Contact us for more information.  Visit Santander for Intermediaries website

We’ve improved our loan to income ratios

On Tuesday 14 February, we’ve improved our loan to income ratios (LTIs), also known as income multiples, in our affordability calculation. This means that some of your client’s may be able to borrow more than before.

New LTIs
Repayment method

Total income

LTV – 75% or less

Over 75% to 85%

Over 85%

Capital and interest

Less than £45,000


£45,000 to £99,999



£100,000 or more

5.50x 5.00x


Repayment method

Total income

LTV -75% or less

Over 75%

Any loan part on interest only

Less than £99,999


£100,000 or more

5.50x 5.00x


For remortgages without capital raising the maximum income multiple is 5.50x income, regardless of the income bands in the tables above.

Further information
The affordability calculator has been updated to reflect these changes as well as our website and lending criteria

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