Brilliant Solutions

Express Payment Requests are showing error messages but please ignore these as the requests are being received. The error relates to the email confirmation only. 

Express Request Deadline: 1pm on Tuesday 15th September

The company will be closing at early on Tuesday 15th September at 2pm for all staff training across all departments. We will be open as usual on Wednesday 16th September. We apologise for any inconvenience this causes. 

 

In honour of Her Majesty Queen Elizabeth II our offices will be closed on Monday 19th September while our staff pay their respects.

The office will re-open at 9am on Tuesday 20th September.

Santander Update

View here for Santander’s latest announcements.   Please remember that you can access Santander products, including semi-exclusive mortgages, through our direct to lender mortgage club which pays on completion.  Contact us for more information.  Visit Santander for Intermediaries website

Response to the Bank of England base rate change

On Thursday 18 December, the Bank of England base rate went down by 0.25% from 4.00% to 3.75%.

Following this decision, we can confirm the following for existing mortgage customers from 3 January 2026:

  • Tracker products will go down by 0.25%. This includes the Follow-on Rate, which will go down by 0.25% to 7.00%.
  • Standard Variable Rate will go down by 0.25% to 6.50%.

If a customer’s existing mortgage is affected, they’ll receive a letter notifying them of their new interest rate and new monthly payment at least 7 days before their monthly payment changes. If they want to find out how a base rate change affects their mortgage, we have useful tools and tips on the How does the Bank of England base rate impact your mortgage? page on santander.co.uk.

Tracker rates and our Standard Variable Rate will be updated to reflect the base rate change for new business and product transfer offers on Friday 19 December.

Further information

  • Any pipeline applications already submitted and/or offered are not affected so you don’t need to do anything.
  • Take a look at our base rate FAQs for more information.
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