Brilliant Solutions

The office will be closed from 5pm today for staff training, open as normal tomorrow. 

Our office will be closed from 5pm Thursday, 20th October to 9am Friday, 21st October.
If you have any cases or enquiries that this may affect, please contact our team today. We apologise for any inconvenience.

The Brilliant Loans direct number, 01792 277 277,  is not currently working.

Please Call us via Brilliant Solutions on 01792 277 555, option 3

We hope to resolve this asap. Apologies for the inconvenience.


In honour of Her Majesty Queen Elizabeth II our offices will be closed on Monday 19th September while our staff pay their respects.

The office will re-open at 9am on Tuesday 20th September.

Santander Update

View here for Santander’s latest announcements.   Please remember that you can access Santander products, including semi-exclusive mortgages, through our direct to lender mortgage club which pays on completion.  Contact us for more information.  Visit Santander for Intermediaries website

We’re holding our rates!

On Tuesday 20 June, while we’re holding all our new business and product transfer rates, we’re making some changes to the large loan range. Charge and benefit end dates and completion deadlines will also roll on by one month.

New business
  • No change to standard new business rates
  • In the large loan range, we’re increasing the maximum loan from £3m to £5m. The maximum LTV will also decrease from 70% to 60%
  • Full details of our new business range can be found in Rate Bulletin (Issue 15). You’ll find this on our website from Tuesday 20 June
Product transfers
  • No change to product transfer rates
  • Please log on to our online mortgage transfer service in Introducer Internet to view your client’s choice of rates. You won’t find these on sourcing systems. If you’re happy to use an estimated LTV, you can find the full range in the product transfer rate bulletin on our latest rates page from Tuesday 20 June
Monthly housekeeping
  • Roll on of our charge and benefit end dates by one month
  • Completion deadlines have been rolled on to:
    • 5 November 2023 for product transfers
    • 29 December 2023 for purchases
    • 5 January 2023 for remortgages
  • Product codes will be replaced across the new business and product transfer ranges
Further information
  • For current products, you must submit your new business mortgage applications and product transfer requests by 10pm on Monday 19 June

See changes >>

Response to the Bank of England base rate change

On Thursday 22 June, the Bank of England (BoE) base rate increased by 0.50% from 4.50% to 5.00%.

Following this decision, we can confirm the following for existing mortgage customers:

  • Santander tracker products will increase by 0.50% from the beginning of August. Payments will change from 26 August onwards. This includes the Follow-on Rate, which will increase by 0.50% to 8.25%
  • Alliance & Leicester tracker products will increase by 0.50% from the beginning of August and customers’ payments will also change from August
  • Standard Variable Rate (SVR) for both Santander and Alliance & Leicester is not changing and will stay at 7.50%

If a customer’s existing mortgage is affected, they’ll receive a letter notifying them of their new interest rate and new monthly payment at least 7 days before their monthly payment changes.

If they’re worried about how interest rate increases will affect their mortgage, they can find useful tools and tips in the ‘Bank of England base rate and your mortgage’ section of the Manage your mortgage page.

All tracker rates, including the Follow-on Rate, on our new business and product transfer ranges will increase in line with the base rate on Tuesday 27 June.

Further information
  • Any pipeline applications already submitted and/or offered are not affected so you do not need to do anything.
  • Take a look at our base rate FAQs for more information.
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