Brilliant Solutions

Our usual emails are not working due to the Global Microsoft Issue.  Our software platforms are all functional but please call in to talk through updating your case and sending us information.   Do not email.  The notifications from our CRMs do not work at the moment so do call us.  If email is essential, we have two backup email addresses which are fully functional.  [email protected] and [email protected] This will keep disruption to a minimum.  If you have emailed us since close of business on Thursday, we will not have received that email, again, please call us on 01792 277 555.   

Express Request Deadline: 1pm on Tuesday 15th September

The company will be closing at early on Tuesday 15th September at 2pm for all staff training across all departments. We will be open as usual on Wednesday 16th September. We apologise for any inconvenience this causes. 

 

In honour of Her Majesty Queen Elizabeth II our offices will be closed on Monday 19th September while our staff pay their respects.

The office will re-open at 9am on Tuesday 20th September.

Santander Update

View here for Santander’s latest announcements.   Please remember that you can access Santander products, including semi-exclusive mortgages, through our direct to lender mortgage club which pays on completion.  Contact us for more information.  Visit Santander for Intermediaries website

We’ve made contacting us easier

We’ve listened to your feedback, and we’ve made contacting us easier.

From Monday 24 April, you’ll only need to call one number to talk to your Broker Support Team about new business and product transfer queries, and any existing mortgage applications.

Please enter your Company/Introducer code on our contact us page on our website to find your dedicated contact details.

Please note the following telephone numbers are no longer in use:

  • 0800 085 1390 (previously admin)
  • 0800 032 7865 (previously product transfer).

Please remove these from your contacts.

Working with you…Buy to Let
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