Brilliant Solutions

The office will be closed from 5pm today for staff training, open as normal tomorrow. 

Our office will be closed from 5pm Thursday, 20th October to 9am Friday, 21st October.
If you have any cases or enquiries that this may affect, please contact our team today. We apologise for any inconvenience.

The Brilliant Loans direct number, 01792 277 277,  is not currently working.

Please Call us via Brilliant Solutions on 01792 277 555, option 3

We hope to resolve this asap. Apologies for the inconvenience.

 

In honour of Her Majesty Queen Elizabeth II our offices will be closed on Monday 19th September while our staff pay their respects.

The office will re-open at 9am on Tuesday 20th September.

Shawbrook Bank Update

Announcement

Identifying Fraud: Ensuring Financial Security

Do you know how to spot a fraudulent document?

In today’s increasingly sophisticated landscape, the detection and prevention of fraudulent documents has become more crucial than ever. As important members of our financial network, your role in spotting fraudulent activities helps us maintain the integrity and security of our banking operations.

To support you in this task, we have provided two essential documents below. Please take the time to review them carefully. They are designed to help equip you with the necessary tools and knowledge to effectively spot fraud, thereby enhancing our fraud detection capabilities and ensuring the quality and integrity of our documents.

Important Guidance Documents

1. Shawbrook’s Fraud Guidance Document: we have produced this document for our broker partners, which provides tips and examples on identifying fraudulent documents such as invoices, statements and utility bills.

2. Home Office’s Guidance on Examining Identity Documentsthis document covers identity documents, an addition to our guidance above. It explores how to identify fraud in documents such as passports and residence permits.

If you have any questions, please get in touch with our Financial Crime team who will be happy to assist you with your queries.

Shawbrook’s Fraud Guidance Document for Brokers

Home Office’s Guidance on Examining Identity Documents

Get in touch – email Financial Crime

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