Brilliant Solutions

CHRISTMAS OPENING HOURSthe office will close on Monday 23rd December at 5:30 pm and will re-open on Thursday 2nd January 2025 at 9 am

Office now closes 5pm on Fridays

We are experiencing some local grid power issues in the Swansea Office.  Sorry for any inconvenience caused, if you are unable to get through, please email [email protected]. We will return your call as soon as possible.

 

In honour of Her Majesty Queen Elizabeth II our offices will be closed on Monday 19th September while our staff pay their respects.

The office will re-open at 9am on Tuesday 20th September.

Shawbrook Bank Update

Announcement

Identifying Fraud: Ensuring Financial Security

Do you know how to spot a fraudulent document?

In today’s increasingly sophisticated landscape, the detection and prevention of fraudulent documents has become more crucial than ever. As important members of our financial network, your role in spotting fraudulent activities helps us maintain the integrity and security of our banking operations.

To support you in this task, we have provided two essential documents below. Please take the time to review them carefully. They are designed to help equip you with the necessary tools and knowledge to effectively spot fraud, thereby enhancing our fraud detection capabilities and ensuring the quality and integrity of our documents.

Important Guidance Documents

1. Shawbrook’s Fraud Guidance Document: we have produced this document for our broker partners, which provides tips and examples on identifying fraudulent documents such as invoices, statements and utility bills.

2. Home Office’s Guidance on Examining Identity Documentsthis document covers identity documents, an addition to our guidance above. It explores how to identify fraud in documents such as passports and residence permits.

If you have any questions, please get in touch with our Financial Crime team who will be happy to assist you with your queries.

Shawbrook’s Fraud Guidance Document for Brokers

Home Office’s Guidance on Examining Identity Documents

Get in touch – email Financial Crime

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