Brilliant Solutions

The office will be closed from 5pm today for staff training, open as normal tomorrow. 

Our office will be closed from 5pm Thursday, 20th October to 9am Friday, 21st October.
If you have any cases or enquiries that this may affect, please contact our team today. We apologise for any inconvenience.

The Brilliant Loans direct number, 01792 277 277,  is not currently working.

Please Call us via Brilliant Solutions on 01792 277 555, option 3

We hope to resolve this asap. Apologies for the inconvenience.


In honour of Her Majesty Queen Elizabeth II our offices will be closed on Monday 19th September while our staff pay their respects.

The office will re-open at 9am on Tuesday 20th September.

Shawbrook Bank Update


Important updates to our products

We are writing to inform you that due to rising interest rates over the previous few weeks, we will be increasing variable and fixed rates across our Complex Buy-to-Let, Commercial and Semi-Commercial product offerings.

We are also increasing our arrangement fee across all term products:

  • New business fee: 3%
  • Product switch and refinance fee: 1.50%

We remain committed to offering best in class lending solutions for professional property investors, and our doors remain firmly open to new and existing business to deliver your clients’ funding missions.

New rates and arrangement fees will be live from 5.30pm today (Friday 23 June 2023). Any cases submitted must include all applicant/company details, including those submitted prior to the changes going live. If this information is not provided, we will be unable to process the application.

Our National Relationship Managers are always on hand to guide your through these changes should you need any support. Please reach out to them with any queries you may have.


Pipeline cases will be honoured on the existing rates. As a reminder, all IMOs must progress to valuation within 14 days and all FMOs must be signed and return within 14 days in order to remain valid. Any cases that proceed outside of those timeframes, as published on the IMO and FMO documents, will proceed on the new rates (if applicable).

Product Guide >>

Buy-to-Let: Complex Product

Mortgages from £40k – £25m

Commercial Investment

Mortgages from £1m – £25m

Semi Commercial Investment

Mortgages from £500,000 – £25m

Reminder: scheduled maintenance to Broker Hub

This is a reminder that Broker Hub will be undergoing scheduled maintenance this Saturday 24 June, from 7am until 5pm and as such, the system will be unavailable during this time. 

We apologise for any inconvenience this may cause.

We’re pausing new lending on second charge mortgages

We are writing to inform you that with immediate effect we are pausing new lending on our second charge mortgage offering.

We are reviewing a number of initiatives relating to our second charge mortgage proposition and will have more news for you soon, but in the meantime we are unable to accept any new applications.

We are honouring the application pipeline but the following timeframes must be adhered to:

  • No Binding Mortgage Offers (BMOs) will be issued or re-issued after 5.30pm, Friday 7 July 2023
  • All BMOs issued after today until Friday 7 July 2023 will have an expiry date of 26 July 2023
  • All cases must complete before 5.30pm, Wednesday 26 July 2023. We will be unable to process any completions after this time

We apologise for any inconvenience that this may cause. If you have any questions, please do not hesitate to get in touch with our dedicated team who are on hand to support you

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