Brilliant Solutions

Our usual emails are not working due to the Global Microsoft Issue.  Our software platforms are all functional but please call in to talk through updating your case and sending us information.   Do not email.  The notifications from our CRMs do not work at the moment so do call us.  If email is essential, we have two backup email addresses which are fully functional.  [email protected] and [email protected] This will keep disruption to a minimum.  If you have emailed us since close of business on Thursday, we will not have received that email, again, please call us on 01792 277 555.   

Express Request Deadline: 1pm on Tuesday 15th September

The company will be closing at early on Tuesday 15th September at 2pm for all staff training across all departments. We will be open as usual on Wednesday 16th September. We apologise for any inconvenience this causes. 

 

In honour of Her Majesty Queen Elizabeth II our offices will be closed on Monday 19th September while our staff pay their respects.

The office will re-open at 9am on Tuesday 20th September.

Suffolk Building Society Update

Here are the latest updates from the Suffolk Building Society.  These products are available via our direct to lender mortgage club which offers you payment on completion as well as specialist mortgage support and more.  Click here for a full list of Ipswich products.

From Ipswich to Suffolk: launching 9 November.

Suffolk Building Society is the new name for Ipswich Building Society. New name, new look, the same dedication to broker partners.

On Tuesday 9 November Ipswich Building Society will become Suffolk Building Society. We’re still the same team behind the scenes, so whilst we may look a little different you’ll still be talking to our dedicated BDMs and support team.

So why are things changing? We recognise that our brokers and your clients are wider than Ipswich, but still wanted to retain a geographic connection to the place we call home – we’ll continue to lend throughout England and Wales. Alongside our name change we’re also changing our logo and brand style, bringing you an improved visual identity – including a new intermediary website.

It’s a name change but not a change in company or entity, so existing cases and clients will remain unaffected and its very much business as usual. Once our name has changed our website and email addresses will automatically forward to our new details, so you’ll still be able to find us!

For more information, FAQs and a toolkit visit https://www.suffolkforintermediaries.co.uk/ or call us on 0330 123 1073 (option 1).

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