Brilliant Solutions

The internet is down in our Head Office.  Staff continue to answer the phone and respond to messages but understandably response times and service standards are affected.  Please contact your Relationship Manager directly if you have any urgent issues.  Thank you.

Our office will be closed from 5pm Thursday, 20th October to 9am Friday, 21st October.
If you have any cases or enquiries that this may affect, please contact our team today. We apologise for any inconvenience.

We are currently experiencing some technical issues that are affecting our telephone lines and internet connection.

We hope to resolve this asap. Apologies for the inconvenience.


In honour of Her Majesty Queen Elizabeth II our offices will be closed on Monday 19th September while our staff pay their respects.

The office will re-open at 9am on Tuesday 20th September.

Suffolk Building Society Update

Here are the latest updates from the Suffolk Building Society.  These products are available via our direct to lender mortgage club which offers you payment on completion as well as specialist mortgage support and more.  Click here for a full list of Ipswich products.

Rate change update – news about our SVR

Following the announcement from the Bank of England to increase the Base Rate by 0.15% to 0.25%, we can confirm we are working to implement the rate change.

Our SVR will increase by 0.15% to 5.39%, effective 1 February 2022.

In addition to our SVR increase we are working to review our range of discount products to ensure these remain competitively priced. Any changes to existing products will be effective 1 February 2022.

If you have existing clients with a discount rate deal this will increase in line with the SVR change on 1 February 2022. For clients with a Base Rate tracker mortgage the 0.15% increase will be applied from 1 January 2022, in line with the terms and conditions.

This message is also available on our website:

Rate Change December 2021 – Suffolk Building Society Intermediaries (

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