Consumer Duty

What a difference to other Mortgage Clubs we have used, particularly with the clarity of procuration fee statements. A breath of fresh air!”

Everyone at Brilliant is highly informed and across any and all up to the minute product and criteria offerings from the lenders.

Anyone I have spoken to has provided a genuine high level of service and interest in my business which really makes them a “go-to” contact.

In addition to giving advice and support for the packaged panel, the team at Brilliant also provide insight and help for brokers to find solutions with the non-packaged lenders.

Their recent series of webinars hosted in partnership with the various panel lenders have proved to be extremely useful.

Brilliant are a firm that does precisely what it says on the tin!

We can not be happier with the service we have received from Brilliant Solutions since joining them. They are taking an active interest in our business and are regularly in contact which means a lot. They have a wide range of services which we and our ARs have been taking advantage of. From a Mortgage Club point of view we have yet to be involved with a club that pays faster and more importantly provides easy to follow statements which greatly helps our back-office accounts team when reconciling payments and allocating to Advisers and ARs. Our business is a complicated setup but Brilliant Solutions took the time to understand it and then accommodate it into their framework. Brilliant Solutions have also introduced to lenders who we were not working with which can only be beneficial for our clients who are the most important people to us.

I have been working in the mortgage industry for a number of years and one of the best decisions I have made as a director of a DA firm is to use Brilliant Solutions as our mortgage club. The support, process and services we are getting from Brilliant Solutions are second to none. They make every aspect of using a club so easy, they have everything we need online and it’s always a very quick process

I have been a mortgage adviser for many years and have to say that Brilliant Solutions are by far the best mortgage club I have ever dealt with. Their service is first class and any queries are dealt with immediately. I have had many cases complete in the afternoon and Brilliant Solutions have the procuration fee paid out and in the bank the same day, by approximately 5pm, the same day. Why would you want to use any other mortgage club?

Brilliant Solutions are very aptly named, they offer so much more than merely a distribution route for lenders’ products. Their express fee payment system is extremely quick and easy to use and allows procuration fees to be received at the point of completion rather than days or weeks later which makes a huge difference to the cash flow of small broker businesses. The knowledge and support provided by the BDMs is tremendous, a promised call back in a certain amount of time is always honoured and the regular webinars on industry issues are relevant and punchy. I would have no reason at all to use any other Mortgage Club.