Home » Broker Opinion

Broker Survey

Consumer Duty

Help us learn how we can get you practical help by identifying your concerns, your questions and how you are currently offering holistic advice to clients.

David Smith

Priors Mortgages

What a difference to other Mortgage Clubs we have used, particularly with the clarity of procuration fee statements. A breath of fresh air!”

Rob Field Cert CII (MP)

Mortgage Adviser

Everyone at Brilliant is highly informed and across any and all up to the minute product and criteria offerings from the lenders.

Anyone I have spoken to has provided a genuine high level of service and interest in my business which really makes them a “go-to” contact.

In addition to giving advice and support for the packaged panel, the team at Brilliant also provide insight and help for brokers to find solutions with the non-packaged lenders.

Their recent series of webinars hosted in partnership with the various panel lenders have proved to be extremely useful.

Brilliant are a firm that does precisely what it says on the tin!

Sam Clark

Director / Adviser | CSC Financial Ltd

Brilliant Solutions and their team have been excellent in supporting my business over the past 6 years.

Matthew Arena and Michael Craig have built an amazing team of specialists who have helped my business grow. All of the team are friendly and go the extra mile to help my clients and advisers achieve their goals.

I have found their webinars and workshops over the past year to be very informative, and they were delivered in a professional but informal way.

Michael Craig has brought brokers and lenders together in social Zoom meetings by way of quiz evenings and charity poker events, this has kept broker/lender relationships strong, and in some cases, new relationships have been built off the back of these events.

The icing on the cake is that Brilliant are the only mortgage club I can think of that pay commissions to brokers within 24 hours of completion, and in the majority of cases on the same day! In the initial months of the pandemic, I am sure this certainty over cash flow helped keep some companies afloat.

Well done Matthew, Michael and all of the team at Brilliant; keep up the good work!”

Rakesh Chandarana

Lord Clarke Ltd

Brilliant Solutions Mortgage Club are a pleasure to work with. In the time that we have been dealing with Brilliant we have found that they, and in particular Ivan Vizor place as much emphasis on my client and the right solution as they do on ensuring the service they give to us is from the top drawer. As the mortgage industry changes its paramount that we connect with the right partners to help us evolve and Brilliant are an excellent partner to work together with Lord Clarke Ltd.

Jagdev Singh Saran

Goldwire Financial Solutions Limited

We can not be happier with the service we have received from Brilliant Solutions since joining them. They are taking an active interest in our business and are regularly in contact which means a lot. They have a wide range of services which we and our ARs have been taking advantage of. From a Mortgage Club point of view we have yet to be involved with a club that pays faster and more importantly provides easy to follow statements which greatly helps our back-office accounts team when reconciling payments and allocating to Advisers and ARs. Our business is a complicated setup but Brilliant Solutions took the time to understand it and then accommodate it into their framework. Brilliant Solutions have also introduced to lenders who we were not working with which can only be beneficial for our clients who are the most important people to us.

Mostafizur Rahman

Beneco Financial Services

I have been working in the mortgage industry for a number of years and one of the best decisions I have made as a director of a DA firm is to use Brilliant Solutions as our mortgage club. The support, process and services we are getting from Brilliant Solutions are second to none. They make every aspect of using a club so easy, they have everything we need online and it’s always a very quick process

Chris Coxill

Shore Financial Services Ltd

I have been a mortgage adviser for many years and have to say that Brilliant Solutions are by far the best mortgage club I have ever dealt with. Their service is first class and any queries are dealt with immediately. I have had many cases complete in the afternoon and Brilliant Solutions have the procuration fee paid out and in the bank the same day, by approximately 5pm, the same day. Why would you want to use any other mortgage club?

Midvale Financial Services Limited

Brilliant Solutions are very aptly named, they offer so much more than merely a distribution route for lenders’ products. Their express fee payment system is extremely quick and easy to use and allows procuration fees to be received at the point of completion rather than days or weeks later which makes a huge difference to the cash flow of small broker businesses. The knowledge and support provided by the BDMs is tremendous, a promised call back in a certain amount of time is always honoured and the regular webinars on industry issues are relevant and punchy. I would have no reason at all to use any other Mortgage Club.

Helen Clark

Heartstone Ltd

Brilliant Solutions go the extra mile to find the right lender, the right product and they do it with the right attitude.

Wayne Wells PLS

Financial Services Ltd

I moved my mortgage club to Brilliant Mortgages last year after over 20 years in the industry and can honestly say they are the best club I have ever used.