Brilliant Solutions

The Mortgage Lender

TML has announced a market update, see below.  The TML range of products are available through our direct to lender mortgage club and our fees free packager.   Contact us to see how you can benefit from our club or packaged support. 

View their latest product and criteria here

Announcement

Client retention has never been more important.

Develop a strategy with help from our guide.

The fact that brokers are playing a bigger role than ever in the mortgage market looks like great news. Broker facilitation of mortgages is predicted to hit 90% this year, a great opportunity for business.

However, as more people use brokers and understand their value, they’re beginning to shop around. Competition is growing, and it’s likely new brokers are entering the field to meet increased demand. Our latest Lending Lowdown article provides some ideas on how to keep a hold of your well-earned clients.

Our new article looks at the principle of client loyalty, discussing useful metrics, such as Net Promoter Score. These can help you estimate the value a client may offer to your business as you support them to achieve their financial objectives over the lifetime of your relationship, so you can concentrate on nurturing on those clients who are most likely to benefit from your services.

Build strategy, build loyalty.

The report also highlights some key strategies which you can use to help retain your clients including:

  • Referral Strategies
  • Optimising Social Media
  • Offering Diverse Services
  • Communicating Your Expertise

All the indications are that the market for brokers will continue to grow – but that doesn’t mean it’s going to get easier. Read our new article now, and contact your local BDM the next time you need help with a case.

Read the article now

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