Brilliant Solutions

The internet is down in our Head Office.  Staff continue to answer the phone and respond to messages but understandably response times and service standards are affected.  Please contact your Relationship Manager directly if you have any urgent issues.  Thank you.

Our office will be closed from 5pm Thursday, 20th October to 9am Friday, 21st October.
If you have any cases or enquiries that this may affect, please contact our team today. We apologise for any inconvenience.

We are currently experiencing some technical issues that are affecting our telephone lines and internet connection.

We hope to resolve this asap. Apologies for the inconvenience.

 

In honour of Her Majesty Queen Elizabeth II our offices will be closed on Monday 19th September while our staff pay their respects.

The office will re-open at 9am on Tuesday 20th September.

Virgin Money Update

Virgin Money has announced an important product update for advisers.  Virgin Money products and support with the lender, including same day payment on completion,  is all available accessible through our direct to lender mortgage clubContact us for more information. 

ANNOUNCEMENTS

WE’RE REDUCING PRODUCT TRANSFER RATES

We wanted to let you know that we’re reducing the rates on the following Virgin Money products on Tuesday 7 March.

Product Transfer

  • 65% LTV 2 Year Fixed Rate with £995 fee will be reduced by 0.16% to 4.37%
  • 65% LTV 2 Year Fixed Rate fee-saver will be reduced by 0.26% to 4.60%
  • 65% LTV 5 Year Fixed Rate with £995 fee will be reduced by 0.16% to 3.99%
  • 65% LTV 5 Year Fixed Rate fee-saver will be reduced by 0.10% to 4.17%
  • Further selected 2, 3 and 5 year fixed rates will be reduced by up to 0.21%

You can find our current rates in our Mortgage Update. If you’ve got any questions, you can get in touch with your Business Development Manager or dedicated Regional Service Team.

USE OUR LIVE CHAT TO GET IN TOUCH WITH US

Did you know that Live Chat is one of the fastest ways to get in touch with us. Whether you need an update on an existing case or want to discuss a new application, you can do that using our Live Chat service.

Our Live Chats are managed by the same UK-based colleagues that you deal with today over the phone. They have the experience and expertise to help you and answer your questions without having to call us.

What’s more, you can also save a copy of the chat for your compliance records.

It’s easy to use and available 9.30am – 4pm Monday to Friday. You just need to have your FCA number handy.

Give it a try today!

WE’RE REDUCING BTL RATES

We wanted to let you know that we’re making changes to the following Virgin Money products on Friday 10 March.

Remortgage Exclusives
  • BTL 50% LTV 2 Year Fixed Rate with £3,995 fee will be reduced by 0.45% to 4.18%.
  • BTL 60% LTV 2 Year Fixed Rate with £3,995 fee will be reduced by 0.45% to 4.28%.
  • BTL 50% LTV 5 Year Fixed Rate with £3,995 fee will be reduced by 0.34% to 4.20%.
  • BTL 60% LTV 5 Year Fixed Rate with £3,995 fee will be reduced by 0.34% to 4.25%.
  • BTL Portfolio 2 and 5 year fixed rates with £3,995 fee will be reduced by up to 0.45%.
  • NEW residential 75% LTV 7 Year Fixed Rate fee-saver at 4.34%.
Residential purchase Exclusives
  • Selected 2 and 5 year fixed rates will be reduced by up to 0.10%.
Core
  • NEW residential 3 year fixed rates up to 90% LTV starting from 4.46%.
  • Selected residential and BTL 2 and 5 year fixed rates will be reduced by up to 0.33%.

We’re also making the following changes at 8pm tonight:

Residential Exclusives
  • Selected remortgage 2 and 5 year fixed rates will be increased by up to 0.15%.
  • Selected purchase 2 and 5 year fixed rates will be increased by up to 0.05%.
Core residential
  • 75% LTV 10 Year Fixed Rate with £995 fee will be increased by 0.20%.
  • Selected 2 year fixed rates will be increased by up to 0.04%.

If you’re applying for one of these products on behalf of your customer, please send us the application as soon as possible.

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