Virgin Money has announced an important product update for advisers. Virgin Money products and support with the lender, including same day payment on completion, is all available accessible through our direct to lender mortgage club. Contact us for more information.
ANNOUNCEMENTS
You can now switch your customer’s Freedom to Fix deal
Great news! You can now help customers switch from our Freedom to Fix trackers onto a fixed rate deal. And even better, we’ll pay you a Product Transfer procuration fee for the switch.
We know this is important to you and after listening to feedback we’re delighted to announce our updated approach.
Here’s what you need to do
If you have a customer who is currently on a Freedom to Fix tracker rate who would like to switch to a fixed rate, follow these 3 simple steps:
Select a fixed rate product from our current range.
Give our mortgage processing team a call on 0345 601 0680 (option 1) and let them know which product your customer would like to switch to.
Make sure you have your customer’s account number to hand.
We’ll confirm your customer’s new deal, produce a new offer and provide an illustration. Your customer will need to return the completed acceptance form.
Just so you know – our website and literature will be updated in the coming days.
Want to know more about our Freedom to Fix range?
We have Freedom to Fix Tracker rates starting from 4.10% with a £995 fee, perfect for customers who prefer flexibility.