Brilliant Solutions

The office will be closed from 5pm today for staff training, open as normal tomorrow. 

Our office will be closed from 5pm Thursday, 20th October to 9am Friday, 21st October.
If you have any cases or enquiries that this may affect, please contact our team today. We apologise for any inconvenience.

The Brilliant Loans direct number, 01792 277 277,  is not currently working.

Please Call us via Brilliant Solutions on 01792 277 555, option 3

We hope to resolve this asap. Apologies for the inconvenience.


In honour of Her Majesty Queen Elizabeth II our offices will be closed on Monday 19th September while our staff pay their respects.

The office will re-open at 9am on Tuesday 20th September.

Virgin Money Update

Virgin Money has announced an important product update for advisers.  Virgin Money products and support with the lender, including same day payment on completion,  is all available accessible through our direct to lender mortgage clubContact us for more information. 



We wanted to let you know that we’re launching the following Virgin Money products on Thursday 20 July.

Exclusive Purchase deals with free valuation
  • NEW 2 and 5 year fixed rates up to 90% LTV, starting from 5.66%.
Exclusive Remortgage deals with free valuation and free legals
  • NEW 2 and 5 year fixed rates at 60% & 70% LTV, from 5.63%.
  • NEW 60% LTV 7 Year Fixed Rate at 5.20%.
  • NEW BTL 2 and 5 year fixed rates with £2,195 fee, starting from 5.36%.

We’ll also be making these changes at 8pm today:

Exclusive and Core
  • All existing fixed rate Exclusives will be withdrawn.
  • Selected 2, 3 and 5 year fixed rates will be increased by up to 0.22%.
  • BTL Portfolio rates will be increased by 0.05%.
Product Transfer
  • Selected 2, 3 and 5 year fixed rates will be increased by up to 0.27%.

If you’re applying for one of these products on behalf of your customer, please send us the application as soon as possible.

You can find our current rates in our Mortgage Update. If you’ve got any questions, you can get in touch with your Business Development Manager or dedicated Regional Service Team.


At Virgin Money and Clydesdale Bank, we’re committed to helping customers through the cost of living crisis. We understand this is a very difficult time for many.

We’re proud to support the Government’s Mortgage Charter that aims to help residential mortgage customers worried about higher mortgage interest rates or are facing financial difficulty.

This includes helping customers who are up to date with their payments to:

  • Switch to interest-only payments for six months.
  • Extend their mortgage term to reduce their monthly payments with the option to revert to their original term within 6 months without an affordability check.

Customers can use our calculator to see what their new mortgage payment could be. To submit a request, customers need to apply on our website using our form and we’ll take care of the rest.

Just so you know, at Clydesdale Bank you can apply for a product transfer up to 180 days before a deal ends. At Virgin Money you can currently apply for a product transfer up to 120 days in advance. If rates reduce before the new deal starts you can switch to a new rate.*

If customers are worried about their mortgage repayments, please ask them to get in touch with us. Speaking to us won’t impact their credit score.

Help is at hand

In addition to the Mortgage Charter, we have a range of support. This includes our Cost of Living Hub with tips on managing money and links to other organisations who can provide impartial advice and guidance.

Any questions?

See our Frequently Asked Questions for more information on how we’re supporting the Mortgage Charter, or have a chat with your Business Development Manager.

Share this:
Scroll to Top