Brilliant Solutions

The office will be closed from 5pm today for staff training, open as normal tomorrow. 

Our office will be closed from 5pm Thursday, 20th October to 9am Friday, 21st October.
If you have any cases or enquiries that this may affect, please contact our team today. We apologise for any inconvenience.

The Brilliant Loans direct number, 01792 277 277,  is not currently working.

Please Call us via Brilliant Solutions on 01792 277 555, option 3

We hope to resolve this asap. Apologies for the inconvenience.


In honour of Her Majesty Queen Elizabeth II our offices will be closed on Monday 19th September while our staff pay their respects.

The office will re-open at 9am on Tuesday 20th September.

Virgin Money Update

Virgin Money has announced an important product update for advisers.  Virgin Money products and support with the lender, including same day payment on completion,  is all available accessible through our direct to lender mortgage clubContact us for more information. 



We wanted to let you know that we’re launching the following Virgin Money New Business products on Tuesday 25 July.

Exclusive Purchase deals with free valuation
  • NEW 5 year fixed rates up to 90% LTV with £1,495 fee, starting from 5.38%.
Exclusive Remortgage deals with free valuation and £500 cashback
  • NEW 2 & 5 year fixed rates at 70% LTV with £1,495 fee, from 5.59%.

You can find our current rates in our Mortgage Update. If you’ve got any questions, you can get in touch with your Business Development Manager or dedicated Regional Service Team.


Following the decision by the Monetary Policy Committee on 22 June 2023 to increase the Bank of England Base Rate to 5.00%, we’re making some changes.

On 3 August 2023, we’ll increase the following Virgin Money variable rates:

  • Our Standard Variable Rate will move to 9.24%.
  • Our Buy To Let Variable Rate will move to 9.44%.
What happens with existing customers

Virgin Money customers who are affected by these changes will be contacted to let them know their rate and monthly repayment will change on 1 September 2023.

If you’ve got any questions, you can get in touch with your Business Development Manager.

Our duty to your customers

Since April, when we wrote to you about our Consumer Duty Mortgage Product Attestations, we’ve been reviewing our products to make sure they provide your customers with fair value.

Quick recap

In case you missed them first time round, our attestations are intended to give you confidence in recommending Virgin Money products and services, by being sure they meet the Consumer Duty outcomes.

Our promise

We promise our attestations will always be up to date and aligned with our current products, and that we’ll review and re-issue them when we need to. To view our attestations for residential lending, visit:

Virgin Money – Consumer Duty Attestations – C&I and IO

Just so you know, this is just for mortgage brokers, and you’ll always be able to view the latest version on our intermediary website.

We’re here for you

If you’ve got any questions, just get in touch with your Business Development Managerwho’ll be more than happy to help.

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