Brilliant Solutions

Express Payment Requests are showing error messages but please ignore these as the requests are being received. The error relates to the email confirmation only. 

The company will be closing early on Tuesday 16th September at 2pm for all staff training across all departments. We will be open as usual on Wednesday 17th September. We apologise for any inconvenience this causes. 

The deadline for express requests on the 16th September will be 1 PM.

 

In honour of Her Majesty Queen Elizabeth II our offices will be closed on Monday 19th September while our staff pay their respects.

The office will re-open at 9am on Tuesday 20th September.

West One Update

Below is an update from West One, the Bridging, BTL, Commercial, and Seconds Mortgage lender, that you can access via our specialist mortgage team.  Contact our team today for more information.

Announcement

NEW: We’re shaking things up – Introducing E-signatures

We’re delighted to announce the immediate launch of electronic signatures across our 2nd charge mortgage proposition via Docusign and our Solicitors, Graphene Legal. 

This development is designed to streamline the completion journey, enhance efficiency and deliver a more seamless experience for both you and your customers. This will also eliminate the need for printing and posting documents, ultimately helping to improve completion times. 

What’s Changing? 

  • All deeds and related documentation will now be signed electronically via Docusign.
  • You’ll benefit from full visibility of each case from start to finish.
  • The new process allows for faster, paperless transactions with greater control.

To get started, simply email our Broker Support team at [email protected] with a central email address. This will be the address our Solicitors use to send documentation and updates for all cases, giving you clear oversight every step of the way. 

We’ve attached a step-by-step guide outlining the process and what to expect. If you’d like any further guidance, the team and I are more than happy to walk you through it. 

View Our Training Guide

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