Below is an update from West One, the Bridging, BTL, Commercial, and Seconds Mortgage lender, that you can access via our specialist mortgage team. Contact our team today for more information.
Announcement
NEW: We’re shaking things up – Introducing Same Day Remortgage Completions From West One Loans
We’re delighted to announce that we will now accept electronically signed mortgage deeds via DocuSign for residential borrowers remortgaging with West One.
This service will be available for remortgage customers using our fast track remortgage service and dual representation service through our legal partners Graphene legal.
What’s Changing?
- All deeds and related documentation will now be signed electronically via Docusign.
- You’ll benefit from full visibility of each case from start to finish.
- The new process allows for faster, paperless transactions with greater control.
- Same day remortgage completions will now be possible following the introduction of this service.
Further Enhancements – Removal of Signed Direct Debit Mandate
We’re also pleased to let you know that with immediate effect, we’re removing the need for a paper Direct Debit mandate. We will carry out internal checks to verify the bank details. If the details cannot be verified we will require a copy of a recent bank statement to confirm the details are correct.
This change applies to all pipeline business as well as new applications.
These developments are designed to streamline the completion journey, enhance efficiency and deliver a more seamless experience for both you and your customers.
This will also eliminate the need for printing and posting documents, ultimately helping to improve completion times.
For any questions or support with the new process, please don’t hesitate to contact us Intermediary Support Team who will be able to assist you with the new process.