Brilliant Solutions

Our usual emails are not working due to the Global Microsoft Issue.  Our software platforms are all functional but please call in to talk through updating your case and sending us information.   Do not email.  The notifications from our CRMs do not work at the moment so do call us.  If email is essential, we have two backup email addresses which are fully functional.  [email protected] and [email protected] This will keep disruption to a minimum.  If you have emailed us since close of business on Thursday, we will not have received that email, again, please call us on 01792 277 555.   

Express Request Deadline: 1pm on Tuesday 15th September

The company will be closing at early on Tuesday 15th September at 2pm for all staff training across all departments. We will be open as usual on Wednesday 16th September. We apologise for any inconvenience this causes. 

 

In honour of Her Majesty Queen Elizabeth II our offices will be closed on Monday 19th September while our staff pay their respects.

The office will re-open at 9am on Tuesday 20th September.

West One Update

Below is an update from West One, the Bridging, BTL, Commercial, and Seconds Mortgage lender, that you can access via our specialist mortgage team.  Contact our team today for more information.

Announcement

Removal of Signed Direct Debit Mandate 

We’re pleased to let you know that with immediate effect; we’re removing the need for a signed Direct Debit mandate. We will carry out internal checks to verify the bank details. If the details cannot be verified, we will require a copy of a recent bank statement to confirm the details are correct.

This change applies to all pipeline business as well as new applications.

These developments are designed to streamline the completion journey, enhance efficiency and deliver a more seamless experience for both you and your customers.

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