Brilliant Solutions

Express Payment Requests are showing error messages but please ignore these as the requests are being received. The error relates to the email confirmation only. 

Express Request Deadline: 1pm on Tuesday 15th September

The company will be closing at early on Tuesday 15th September at 2pm for all staff training across all departments. We will be open as usual on Wednesday 16th September. We apologise for any inconvenience this causes. 

 

In honour of Her Majesty Queen Elizabeth II our offices will be closed on Monday 19th September while our staff pay their respects.

The office will re-open at 9am on Tuesday 20th September.

Virgin Money Update

Virgin Money has announced an important product update for advisers.  Virgin Money products and support with the lender, including same day payment on completion,  is all available accessible through our direct to lender mortgage club.  Contact us for more information. 

ANNOUNCEMENTS

We’re increasing residential fixed rates

We wanted to let you know that we’re making the following changes on Wednesday 30 September.

Purchase
    • 2 year fixed rates will be increased by up to 0.13%
    • 5 year fixed rates will be increased by up to 0.11%
    • Shared Ownership fixed rates will be increased by up to 0.13% 
Remortgage
    • 2 year fixed rates will be increased by up to 0.12%
    • 5 year fixed rates will be increased by up to 0.16%
Product Transfer
    • 2 year fixed rates will be increased by up to 0.20%
    • 3 year fixed rates will be increased by up to 0.16%
    • 5 year fixed rates will be increased by up to 0.20% 
    • 10 year fixed rates will be increased by up to 0.20%

If you’re applying for one of these products on behalf of your customer, please send us the application by 8pm today.

You can find our current rates in our Product Guide. 

 

Product transfers to Nationwide

We’re making some exciting changes for Virgin Money residential customers. From 1 October 2026, eligible customers with products maturing from 1 February 2027 onwards will be able to complete their product transfer with Nationwide.

The current Virgin Money product transfer journey will still apply to clients with residential products maturing on 1 November 2026, 1 December 2026, 1 January 2027 or for those who are already on their reversionary rate.

Switching to Nationwide

A product transfer with Nationwide will be available for straightforward cases, such as a straight balance swap.

There will be no credit checks or valuations for customers switching to Nationwide. Plus, all existing customer information will be pre-populated in Nationwide’s secure online service, making switching quick and easy.

If your client’s case is more complex, for example they need additional borrowing or a contract variation, they should continue to use the usual Virgin Money product transfer journey.

How will my client be informed?

Your client will receive a letter around 120 days before their maturity date. This will confirm whether they can complete their product transfer with Nationwide or whether they should remain with Virgin Money for their product transfer.

Intermediaries can also use our Product Transfer Checker to check on behalf of your client.

Fair outcomes

Nationwide and Virgin Money offer the same product transfer deals, with the same rates and fees. There are small differences in product features, for example payment holidays aren’t available with Nationwide mortgages. So it’s important your client reads and understands the Mortgage Offer for their product transfer.

The standard Virgin Money procuration fee will be paid to intermediaries whether your client moves to Nationwide or stays with Virgin Money.

What to do next

Visit our Product Switching Page for more information, and to use our handy Product Transfer Checker tool. From there, you can link straight to either the Virgin Money or Nationwide online switching services, depending on which is applicable for your client.

 

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