Brilliant Solutions

The internet is down in our Head Office.  Staff continue to answer the phone and respond to messages but understandably response times and service standards are affected.  Please contact your Relationship Manager directly if you have any urgent issues.  Thank you.

Our office will be closed from 5pm Thursday, 20th October to 9am Friday, 21st October.
If you have any cases or enquiries that this may affect, please contact our team today. We apologise for any inconvenience.

We are currently experiencing some technical issues that are affecting our telephone lines and internet connection.

We hope to resolve this asap. Apologies for the inconvenience.

 

In honour of Her Majesty Queen Elizabeth II our offices will be closed on Monday 19th September while our staff pay their respects.

The office will re-open at 9am on Tuesday 20th September.

Aldermore Product Update

Aldermore announced some product changes.  See below for more information.  For information on their current products and criteria call our team or click here.  REMEMBER, you can access the Aldermore range using our Direct to Lender mortgage club so do contact us for further information. 

We’re changing the way we complete credit searches 

We know how important it’s for you and your clients to get quick decisions on the deals you submit through to us. Below, you’ll find some useful information that will hopefully help speed up and simplify this process. 

Credit searches 
We’re constantly trying to optimise our KYC process.This is why we’ll be changing the way we complete credit searches on commercial real estate deals from 3 July.

Be reassured that this change won’t affect how you enter deals on our commercial portal. If you have any questions about this, please get in touch with your dedicated contact – or you can email us here, and we’ll put you in touch with the right person.

Get your application right the first time
To help accelerate the decision making process, please ensure you’ve added the correct job role against each indivudual when keying in your clients’ information on our commercial portal. Details such as whether your client is an owner or a partner of the business are key in getting your application right the first time. Thanks in advance for your support. 

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