Find out about the great service levels we’re providing right now….
At Bluestone Mortgages, we pride ourselves on our transparency and communication with our broker community and over the last few months we have been looking at ways to provide you with a better service.
Here are some of the improvements we’ve made:
- Fully packaged applications assessed within 48 hours
- Applications underwritten within 48 hours, including further information assessments
- App to Offer times have reduced by an average of 10 working days since Q3
- 95% of calls answered within 30 seconds
- 1 month bank statements are now required for employed applicants