Brilliant Solutions

Express Payment Requests are showing error messages but please ignore these as the requests are being received. The error relates to the email confirmation only. 

Express Request Deadline: 1pm on Tuesday 15th September

The company will be closing at early on Tuesday 15th September at 2pm for all staff training across all departments. We will be open as usual on Wednesday 16th September. We apologise for any inconvenience this causes. 

 

In honour of Her Majesty Queen Elizabeth II our offices will be closed on Monday 19th September while our staff pay their respects.

The office will re-open at 9am on Tuesday 20th September.

Coventry Update

Coventry have announced an intermediary update which is available below.  Coventry and Godiva products are available through our direct to lender mortgage club so contact our team to find out how we can help you and our business with our mortgage support. 

You can now submit porting cases online

We’re committed to using tech to speed up common sense, but not replace it.

We’ve removed all forms in the process so you can now submit porting cases online directly via MSO, making the process faster, simpler, and more efficient.

How to create a porting case

Your client’s existing mortgage product won’t appear in MSO by default. Before moving from DIP to full mortgage application, you must call us.

  • Log in to MSO and create a New Case
  • Select New Purchase
  • Submit a Decision in Principle (DIP)
  • Call us, regardless of the DIP result. Make sure you have your clients Mortgage account number and DIP case ID ready.
  • During the call, we’ll manually add your client’s existing mortgage product(s) to the application – You can then proceed with the full mortgage application.

Discover porting

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