Melton Building Society removes ERCs from Self Build products
From Thursday 2nd January Melton Building Society have made enhancements to their self build product range to improve customer experience
Part of a number of recent changes, Melton Building Society have adapted their Self Build product range to improve the experience for Self Build mortgage holders.
The changes introduced as a direct result of broker and customer feedback include:
- The removal of early repayment charges across the entire self build product range
- Removal of reinspection fees, removing cumbersome and time consuming processes for customers
Products in the range are available for self build, custom build, renovation, and conversion projects. In addition the funds can be used to purchase the land and fund build costs, subject to full planning permission.
With lower interest products available for those building energy efficient homes the Society are looking for ways to support people with a desire to build their own home, and will lend on an interest only basis to keep payments low during the build period.
Head of Intermediaries Dan Atkinson, said of the changes:
‘We value feedback provided to us from both brokers and customers. We actively seek their opinions to understand feelings towards our products, criteria, system, people and processes to understand where we can make improvements. We are introducing these changes as a direct result of that feedback.’
We are evolving our product range to provide Self Build products better suited to the needs of todays borrower. We hope that these changes will enable those building or converting their dream home to access funding in a timely manner and reduce the stress of financing their build.’