Brilliant Solutions

The internet is down in our Head Office.  Staff continue to answer the phone and respond to messages but understandably response times and service standards are affected.  Please contact your Relationship Manager directly if you have any urgent issues.  Thank you.

Our office will be closed from 5pm Thursday, 20th October to 9am Friday, 21st October.
If you have any cases or enquiries that this may affect, please contact our team today. We apologise for any inconvenience.

We are currently experiencing some technical issues that are affecting our telephone lines and internet connection.

We hope to resolve this asap. Apologies for the inconvenience.


In honour of Her Majesty Queen Elizabeth II our offices will be closed on Monday 19th September while our staff pay their respects.

The office will re-open at 9am on Tuesday 20th September.

Newcastle Update

Here is the latest update from Newcastle for Intermediaries.  For full details see their latest product information here.   Access these product via our direct to lender mortgage club and get the benefits of payment on completion. 


Important Information – Change to our Standard Variable Rate

Please be advised that the Society’s Standard Variable Rate (SVR) will be increasing with effect from 1st April 2023.

From this date our SVR will increase by 0.28% from 4.91% to 5.19% and sourcing systems have also been notified of this change.

The change will affect residential, self-build and BTL customers with products linked to our SVR and applies to all properties in England, Wales, Scotland and Northern Ireland.

Following the increase, the new rate will remain currently one of the most competitive in the UK.

Mortgage Product Launch – 95% Existing Customer Discount Product

Full details will be found on our Existing Customer guide upon launch.

Please be advised that we will be withdrawing EDIS252 from availability COB tomorrow.

Existing Customer Product Withdrawals

Please be advised we are withdrawing the following Existing Customer Products from COB today;

  • EFII650 – 5 Year Fixed Rate 70%
  • EFII649 – 5 Year Fixed Rate 70%

No further ESIS documents or applications will be permitted from COB Thursday 16th March.

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