Brilliant Solutions

The office will be closed from 5pm today for staff training, open as normal tomorrow. 

Our office will be closed from 5pm Thursday, 20th October to 9am Friday, 21st October.
If you have any cases or enquiries that this may affect, please contact our team today. We apologise for any inconvenience.

We are currently experiencing some technical issues that are affecting our telephone lines and internet connection.

We hope to resolve this asap. Apologies for the inconvenience.


In honour of Her Majesty Queen Elizabeth II our offices will be closed on Monday 19th September while our staff pay their respects.

The office will re-open at 9am on Tuesday 20th September.

Pepper Money Update

Here is the latest update from Pepper Money.  You can access Pepper Money products through our direct to lender mortgage club and get the benefits of payment on completion. You can also use our Fees Free Mortgage Packager

Rate Change

You will no doubt be aware that the Bank of England recently increased the Base Rate to 1.00%.  As a result, Pepper will be increasing the Lender Base Rate to 0.85% with effect from June 1st, 2022.

How does this affect Sales I have made or will make?

1.     If your customer has already received a Mortgage Offer from us, then you need do nothing. Where applicable, we will write to the applicants advising them of the pending Lender Base Rate change.

2.     If you have produced a Mortgage Illustration (ESIS) on our system from Thursday 19th May then you need do nothing, the ESIS will have the correct Lender Base Rate

   If you have produced a Mortgage Illustration (ESIS) on a VARIABLE or DISCOUNTED product prior to May 19th and an offer has not been produced by May 31st,  you will need to do the following on June 1st;

  • Go to the quote screen in our SWAN system and REQUOTE;
  • Then SELECT your product;
  • For cases already sent to Pepper, e-mail your newly selected ESIS to [email protected] quoting the application number in the subject line, as well as sending the new ESIS to your applicants.
  • For cases that you have not sent to Pepper you will need to send the ESIS directly to your applicants.

5.  If you have made any sales or produced a quote since May 19th, you do not need to do anything and can follow your normal sales process.

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