Brilliant Solutions

Our usual emails are not working due to the Global Microsoft Issue.  Our software platforms are all functional but please call in to talk through updating your case and sending us information.   Do not email.  The notifications from our CRMs do not work at the moment so do call us.  If email is essential, we have two backup email addresses which are fully functional.  [email protected] and [email protected] This will keep disruption to a minimum.  If you have emailed us since close of business on Thursday, we will not have received that email, again, please call us on 01792 277 555.   

Express Request Deadline: 1pm on Tuesday 15th September

The company will be closing at early on Tuesday 15th September at 2pm for all staff training across all departments. We will be open as usual on Wednesday 16th September. We apologise for any inconvenience this causes. 

 

In honour of Her Majesty Queen Elizabeth II our offices will be closed on Monday 19th September while our staff pay their respects.

The office will re-open at 9am on Tuesday 20th September.

Pepper Money Update

Here is the latest update from Pepper Money.  You can access Pepper Money products through our direct to lender mortgage club and get the benefits of payment on completion. You can also use our Fees Free Mortgage Packager. 

Lender Fee, SWAN Maintenance & Communications Event 

Lender Fee

Following a review of our products and the current market, we will be making the following changes to our five year fixed no ERC lender fee.  The new lender fee for this product will be as follows:

£5,000 – £200,000                         –           £1,295 fee

£200,001 +                                     –           £1,995 fee

This change will take effect on all new applications scored from Friday 22nd July 2022 and applies to both Prime and Plus product ranges.  All pipeline cases may continue with the current fee until 20th October 2022 (90 days).

All other existing lender fees will remain the same.

Updated Broker Packaging Guides will be sent out in due course.

Communications Event

Please note that due to our monthly communications event, our offices will close at 4pm on Tuesday 2nd August.

SWAN Maintenance

Please be advised that SWAN will be offline for essential maintenance from Saturday 23rd July around 12pm until Monday morning (25th). 

You will not be able to view or score any applications during this time.

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