Brilliant Solutions

The internet is down in our Head Office.  Staff continue to answer the phone and respond to messages but understandably response times and service standards are affected.  Please contact your Relationship Manager directly if you have any urgent issues.  Thank you.

Our office will be closed from 5pm Thursday, 20th October to 9am Friday, 21st October.
If you have any cases or enquiries that this may affect, please contact our team today. We apologise for any inconvenience.

We are currently experiencing some technical issues that are affecting our telephone lines and internet connection.

We hope to resolve this asap. Apologies for the inconvenience.


In honour of Her Majesty Queen Elizabeth II our offices will be closed on Monday 19th September while our staff pay their respects.

The office will re-open at 9am on Tuesday 20th September.

Saffron BS Update

Here is the latest update from the Saffron Building Society.  For details see their latest product information here.   Lending criteria details are available here. Remember, you can access these products through our direct to lender mortgage club to get the benefits of payment on completion as well as out specialist mortgage support. 

Saffron Announcement

Mortgage Withdrawal

Following high demand we are temporarily withdrawing a number of products across our residential and BTL range on 16 March 2023 at 5pm.

To secure any of these products, we will require a full mortgage application submitted, with fees paid, by 5pm on Thursday 16 March 2023

The following products will be withdrawn: 

We will notify you once these products are relaunched in the coming weeks, in the meantime, please visit our website for details of our on-sale product range. 

How to speed up your case

Please help us to help you more quickly by ensuring your case submissions are fully complete with all relevant documents uploaded. This really makes a difference to our processing time, and will ultimately ensure your case is assessed as quickly as possible. If you have any questions about how to submit a complete case, please contact us:

If you would like to discuss a specific case, please contact the Intermediary Support Team. To find out who your BDM is, simply enter the first two characters of your postcode into our website BDM finder.


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