Brilliant Solutions

The office will be closed from 5pm today for staff training, open as normal tomorrow. 

Our office will be closed from 5pm Thursday, 20th October to 9am Friday, 21st October.
If you have any cases or enquiries that this may affect, please contact our team today. We apologise for any inconvenience.

We are currently experiencing some technical issues that are affecting our telephone lines and internet connection.

We hope to resolve this asap. Apologies for the inconvenience.


In honour of Her Majesty Queen Elizabeth II our offices will be closed on Monday 19th September while our staff pay their respects.

The office will re-open at 9am on Tuesday 20th September.

Virgin Money Update

Virgin Money has announced an important product update for advisers.  Virgin Money products and support with the lender, including same day payment on completion,  is all available accessible through our direct to lender mortgage clubContact us for more information. 



We’re getting in touch to let you know how we’re meeting our obligations under Consumer Duty; the FCA’s new standards that ensure products and services are fit for purpose, provide fair value and customers are supported to make effective choices in their best interests.

Reviewing our propositions under Consumer Duty

We’ve reviewed our propositions against the following Consumer Duty outcomes:

  1. Products and services are designed to meet the needs, characteristics and objectives of a specified target market.
  2. Products and services provide fair value with a reasonable relationship between the price consumers pay and the benefit they receive.
  3. We communicate in a way that supports consumer understanding and equips consumers to make effective, timely and properly informed decisions.
  4. We provide support that meets consumers’ needs throughout the life of the product or service.

We’ve also assessed how we consider the needs, characteristics and objectives of customers, including those with characteristics of vulnerability.

Meeting our Consumer Duty obligations

To give you confidence in recommending Virgin Money products and services to your clients, based upon how they meet the above outcomes, we’ve created the following attestations for our Residential lending propositions. Each attestation covers the following key components of our proposition – Capital and Interest and Interest Only, combined into one handy document.

Virgin Money – Consumer Duty Attestations – C&I and IO

Whilst there is no requirement to complete product reviews and broker attestations for unregulated Buy to Let propositions, we will do so. We’ll be in touch when they are ready.

Just so you know, these attestations are just for mortgage brokers and the latest versions will always be available on our intermediary websites. So you know our attestations are always up to date and reflective of our current products, we’ll review and re-issue them where necessary over time to reflect any changes.

If you’ve got any questions, you can get in touch with your Business Development Manager, who’ll do everything they can to help.

We’re launching new Exclusives and increasing rates

We wanted to let you know that we’re making some changes to the following products at 8pm on Tuesday 2 May.

  • NEW 70% LTV remortgage fixed rates from 4.15%.
  • NEW BTL 50% LTV fixed rates with a £995 fee from 4.65%.
Core & Exclusives
  • Fixed rates will be increased by up to 0.30%, starting from 4.09%.
  • BTL fixed rates will be increased by up to 0.30%, starting from 4.52%.
Product Transfer
  • Fixed rates will be increased by up to 0.38%, starting from 3.99%.

If you’re applying for one of these products on behalf of your customer, please send us the application as soon as possible.

We’ve extended our Green Reward offer

We’ve got great news about Green Reward; our sustainability initiative that rewards existing customers with £250 cashback for making green home improvements.

We’ve extended our deadline dates giving more customers the chance to register and claim. If one of your clients has already registered, they can also take advantage of the extended deadlines below:

Green Reward is open to residential and BTL customers taking additional borrowing, or a product transfer with additional borrowing, and who then spend at least £2,500 on eligible green home improvements. This includes changes to the property that increase energy efficiency or reduce the carbon footprint. See the full terms for Green Reward.

You can find our current rates in our Mortgage Update. If you’ve got any questions, you can get in touch with your Business Development Manager or dedicated Regional Service Team.

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